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Customer Experience Associate I

United States , Columbus • Posted: 2021-12-16 • 2 Views

Job Overview & Requirements

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Temporary Call Center Representative Remote/Work from Home anywhere in Ohio No Weekends Starting pay at $14.50/hr. Call center hours are 8:00 AM/ EST until 5:00 PM/EST 5 days a week. A typical work week will be 8:00 AM until 5:00 PM Monday thorugh Friday. Training is conducted Monday through Friday from 8:00 AM/EST until 5:00 PM/EST (8 days of training). Must have high speed Internet access to work from home. Conduent has an exciting remote/work from home opportunity waiting for you, if you: Are you a problem solver who can patiently listen to, understand, and address complex customer issues Have strong people skills to build a genuine connection with a customer Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Provide calm conflict resolution and problem resolution for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers We offer: Medical Insurance Paid training No weekends Work Equipment Requirements: Must be at least 18 years of age Must have High School Diploma or GED Pass a general background check 100% attendance in the first 90 days At least 6 months call center experience Internet speed must be at least 50 Mbps dowload and 5 Mpbs Upload Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the
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Job Summary

Category Customer Service
Country United States
City Columbus
Employment Type Full Time
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