Senior Software Engineer

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! SolarWinds offers a SaaS application performance monitoring platform providing our customers (other software engineers) with deep insight into how their applications are performing, down to the code execution for a particular request. If you've ever loaded a URL and wondered what's happening under the hood across multiple application tiers before getting back a web page, this is the opportunity to see how APM delivers that insight from the inside. The software we work on runs inside customer application processes, automatically reporting observability data to the platform so it can create distributed trace graphs, service maps and other analytics. We provide a tracing library for each popular programming language, which must work under a variety of deployments and have minimal performance impact in order to be used in high-traffic production environments. Your Role: We’re looking for someone who’s immersed in the Ruby ecosystem--with bonus points for fluency in C++, and really wow us if you have a systems generalist bent. You’ll be combining an eye for performance with digging into the intricacies of CRuby, native extensions and the OpenTelemetry project. If you enjoy continually learning new technologies to decipher how things work, and you find satisfaction taking careful ownership of the Ruby library that our customers trust enough to run inside their applications, we’d like you to join our talented development team! Responsibilities Research any part of the Ruby landscape required for a feature or fix--exploring and staying current with Ruby libraries, frameworks and web technologies is a central theme in this job. Communicate effectively about your learnings and ask questions that help focus your approach. Write code, lots of it! Develop low-overhead ways to extract and report observability data from a Ruby application. Test your work for correct and performant behavior, using a variety of automation tools including Docker and AWS services. Use code reviews as a chance to revisit and refine, and do the same for your coworkers by discussing their code (in C++, C
, Go, Java, Node.js or Python) with thoughtfulness and respect. Respond to support escalations by putting on your sleuthing hat and looking for clues while channeling as much of a customer perspective as possible. Participate in an open source community that is coalescing around the OpenTelemetry standard. Qualifications Self-driven capacity to organize and prioritize tasks with an eye towards the end goal. Good understanding of Ruby internals, including concurrency model, metaprogramming and debugging techniques. Working knowledge of the Ruby ecosystem, how the popular libraries are used and common deployment environments. Experience working on performance-critical production code, bonus points for web applications. A positive attitude for open discussion, helping and learning from others to improve the product. Ability to work in Linux and virtualized environments including EC2 and Docker. What we offer: We’ve created a fun, flexible environment that lets you work to your maximum potential. This is a great opportunity to join an unbeatable team who cares as much about getting a job well done as you do. The work is serious engineering, but it’s not a pigeonhole. You’ll collaborate with peers on other engineering teams, product management, customer success, and even customers directly as we build a fantastic experience for users of the product.