Field Service Engineer - Albania

Responsibilities S2 Albania, a division of S2 Global (OSI Systems Company), is a world-class leader in detection system implementation, training, staffing, and maintenance. Our systems are in use at airports, seaports, border crossings, government and corporate buildings, postal facilities, and military zones. Our dedication and experience have resulted in a suite of systems, knowledge, and experienced personnel available on-demand for clients of all sizes. S2 Albania will operate in five (5) operation cross border areas in Durrës, Qafë Thanë, Kapshticë, Kakavijë, Morinë. Role Overview The purpose of this position is to provide for the repair, troubleshooting, and preventive maintenance of electronic equipment used for security screening and cargo detection at the operations points of Durrës, Qafë Thanë, Kapshticë, Kakavijë, Morinë. The Field Service Engineer will use independent judgment and discretion to ensure all facets of safety protocols are followed and that screening and detection equipment is operated and maintained at the highest level of efficiency and reliability. The employee is expected to re-locate to/between various sites in Albania as required by the needs of S2 Albania. Role Responsibilities As Field Service Engineer, you are responsible for providing professional service and support for S2 equipment, by performing field service troubleshooting, repairs, and maintenance on the systems. You will independently perform field service activities within guidelines and in compliance with internal procedures and regulations. Responsible for preventing system failure, detecting anomalies right on time, maintaining the system, fixing issues, etc. Conduct on-site periodic and scheduled maintenance of a variety of electronic equipment including cargo screening devices and systems. Troubleshoot and repair electronic systems and subsystems to include x-ray imaging systems, power supplies, computers and servers, computer peripherals, hydraulics, and pneumatics systems using technical drawings, wiring diagrams, schematics, PLCs, and service documentation. Handle on-call requests for the repair of equipment due to malfunction or failure. Determine when repairs require more expert capability and determine when assigned equipment is unserviceable. Follows prescribed maintenance procedures and ensures that parts and tools needed to support and facilitate repairs are readily available. Advise superiors on the appropriate storage of parts and tools and ensures that all parts and tools are tracked and appropriately inventoried. Completes paperwork and documentation such as service reports, radiation surveys, parts requisitions, etc., on time and without errors. Make recommendations to superiors on ways to eliminate or ease field maintenance or operational problems. Qualifications University Degree in engineering, preferable would be to have also finished professional schools, in relevant technical fields. Understanding of mechanical and electrical specifications, schematics, and design principles. Have at least five (3) years of experience in proven maintenance hands-on experience on electro-mechanical equipment (troubleshooting and repairs), especially of electronic and electrical systems, UPSs, etc. Skills in IT, ability to solve hardware problems on servers and computers, update software configurations, backups and restoring on servers and computers as needed, networking, etc Ability to communicate and write technical reports. Very good communication skills, English speaking is a plus. Pass an employment security investigation background check, and pass a drug screening test. Must have a valid driver’s license and maintain a clean driving record for purposes of insurability. Satisfactorily complete all training requirements. Occasional travel both domestically and internationally may be required. Personal Skills You are willing to work in shifts. Good communication skills (Able to clearly communicate between the management and the key departments) and in English. Proven ability to effectively work in a demanding and challenging environment. Strong logical thinking, problem-solving skills, and attention to detail. Show responsibility and can adapt to circumstances, be proactive, and drive for changes. Be a strong team player, act as one team, give feedback and be open for feedback, and show flexibility to back up each other. Flexibility, possible support of other sites in different projects of the company on request (mainly EMEA). Quality focus, enable quality mindset in daily operation, hold your colleagues accountable to deliver quality on a daily basis. OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.