Customer Application Engineer

<b>Customer Application Engineer </b><br><br><b>Do you like working in collaborative teams and solving critical issues?</b><br><br><b>Are you passionate about building relationships and ensuring customer success?</b><br><br><b>Join our innovating Engineering team</b><br><br>Our Turbomachinery & Process Solutions team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity.<br><br><b>Partner with the best</b><br><br>The Application Engineer leads projects and initiatives with broad scope and high impact for BH Turbomachinery Solutions at the COE & regional level. In this role, you will be responsible for major and complex assignments with long-term business implications, manage complex issues within area of application engineering and contribute to the overall business strategy<br><br>As a Customer Application Engineer you will be responsible for:<br><br>Provide technical expertise to Sales and Commercial Operations in selecting, implementing, and developing solutions for the major BH customers.<br><br>Be responsible for supporting leaders in delivering revenue commitments.<br><br>Be responsible to develop budget & firm offers for New Unit business, with focus on steam turbine & expanders for Oil & Gas, Industrial and new Energy transition markets.<br><br>Specific knowledge to tailor offered solution, to comply with the most common international steam turbine std. like API 612 or IEC, including balance of plant and auxiliary systems, to provide the most competitive proposal, for mechanical drive and power generation as well.<br><br>Assess competitive system performance and hardware evaluation throughout the entire bid process.<br><br>Align sub vendors proposals including Surface condenser, Electric Generator etc. according to customer's Requisition and relevant applicable technical specs guarantying quality completeness and time responsiveness.<br><br>Actively participate to Risk Assessment processes, deal strategy reviews and cost out activity during proposals preparation, defining the best technical solution.<br><br>Support bid reviews and proposal clarification meetings.<br><br>Perform steam cycle optimization for all the IPG and Energy transition opportunities, using dedicated software like Gate Cycle.<br><br>Establish economically evaluation of the selected configuration to be compared with project CTQ's<br><br>Respond to various technical questions regarding products and systems solutions.<br><br>Develop and maintain documentation of processes and information used within the evaluation, analysis and pricing group for the purposes of ensuring consistency, sharing of information among team members, and training resources.<br><br>Provide performance data and hardware definition and work with Engineering and Sales to assure technical support of proposals.<br><br>Provide accurate and timely data, which may involve direct interaction with internal and external customers.<br><br>Communicate openly with management about the status of projects to facilitate the evolution of business strategies and increase our hit rate on current and future projects.<br><br>Manage daily priorities and work on assigned projects or processes.<br><br>As COE AE member be able to support and collaborate where needed, with other team member in the regions, to improve the competitiveness of BH offers.<br><br>Collaborate with Engineering and product leadership teams, to jointly evaluate what the best solution will be in term of technical solution and cost.<br><br>Collaborate with TPS segments to support DTI activities where steam turbines or expander need to be proposed.<br><br>Use effective problem-solving skills and documents to communicate results of generated technical data.<br><br>Establish working relationships using clear and concise writing and speaking skills.<br><br><b>Qualifications/Requirements:</b><br><br>Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Engineering/Technology).<br><br>Minimum of 3-5 years' experience in an Engineering or Sales Support.<br><br><b>Desired Characteristics:</b><br><br>Ability to identify any specific project criticality, to set the right strategy and direction.<br><br>Prior experience with customer specifications review, proposal development, and contract development and negotiations is preferred.<br><br>Knowledge of the application and requisition process.<br><br>Knowledge of International standards- API, ASME etc.<br><br>Prior experience dealing with international customers in an engineering, marketing, sales, projects or customer service position is preferred<br><br>Strong negotiation skills.<br><br>Strong oral and written communication skills.<br><br>Strong interpersonal & Leadership skills.<br><br>Meet established due dates with excellent time management skills.<br><br>Act as a contributing member of a team with the correct team building skills.<br><br>Full availability to travel for business purposes world-wide at short notice.<br><br>Strong interpersonal & Leadership skills.<br><br><b>Work in a way that works for you</b><br><br>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br><br>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive<br><br><b>Working with us</b><br><br>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br><br><b>Working for you</b><br><br>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br><br>Contemporary work-life balance policies and wellbeing activities<br><br>Comprehensive private medical care options<br><br>Safety net of life insurance and disability programs<br><br>Tailored financial programs<br><br>Additional elected or voluntary benefits<br><br><b>About Us</b><br><br>With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.<br><br><b>Join Us</b><br><br>Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!<br><br>As part of our commitment to the health & safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work.<br><br>As part of our commitment to the health and safety of our employees, customers and the communities in which we operate, this role requires full vaccination for COVID-19 prior to beginning work.<b>About Us:</b><br> With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. <br><br><b>Join Us:</b><br> Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.<br><br>Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.