Software Technical Writer

Software Technical Writer Great people make Schneider Electric a great company. Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://www.youtube.com/watch?v=4EtpkB0cuXE Become a part of a large, global leader in Energy Management and Automation, recognized for its’ commitment to the environment and a diverse corporate culture! Job Description We are looking for an experienced Technical Writer to join our product management team to create and maintain high-quality documentation delivering a great user experience and delighting our software customers. Based in our Galway office you will be part of a global product management team and you will be responsible for managing the end-user documentation across multiple projects working closely with engineering and product teams to achieve this. Responsibilities: Work independently in an agile environment to produce clear and concise customer-focused documentation. Collaborate with subject matter experts and team members to gather the required information for end-user documentation. Manage multiple projects simultaneously while consistently meeting deadlines. Communicate effectively with team members and stakeholders. Adhere to documentation styles and standards, and internal Schneider Electric processes. Drive the localisation process with external companies for translating user documentation updates. Conduct documentation reviews with internal team members in English and localised languages. Suggest and implement new ways to deliver current content that delivers a superior customer experience. Qualification and Experience: A Bachelor's degree is the minimum requirement in fields including business, computer science, engineering, science, communications, or related fields. 2-4 years years of technical writing experience. Strong communicator with excellent written and verbal communication skills. Ability to effectively engage with subject matter experts, engineering and product teams. Strong problem-solving skills with a keen eye for detail. Ability to prioritize work across multiple projects, be flexible and adaptable, and have good time management. Always being receptive to feedback and team input. Team Player comfortable working with a global team. Be an advocate for the customer and keep them centre of the document lifecycle. Knowledge of technical writing tools: Adobe FrameMaker (unstructured), Adobe RoboHelp, Adobe Illustrator, and WebWorks ePublisher. Knowledge of version control systems such as GIT. Experience working with video capturing software for how-to videos is a bonus. Experience using DITA, based on XML is a bonus. Experience using Windchill or a similar content management system is a bonus. Familiarity with Adobe FrameMaker is a bonus. Experience working in an Agile environment is preferred. Language requirements: Fluent in English Primary Location: Galway, Ireland Schedule: Full-time Req: 007UFB