Field Service Coordinator

Þscription - External Schneider Electric has an opportunity for a Field Service Coordinator    Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. http://www.youtube.com/watch?v=YtExntUe89c   Great people make Schneider Electric a great company. What do you get to do in this position? Welcome Call · Ensure service relationship with customer gets off to the best possible start by contacting customers to welcome them to Field Services and confirm all details in their account and contract are accurate · Determine preferred schedule of the customer for preventive maintenance visit or intervention service Order Delivery and Closure · Manage proactively open orders to various teams to facilitate on-time delivery and customer satisfaction · Notify customer on order delivery status · Ascertain timely invoicing of delivered or performed orders Work Order Management · Plot and track WOs for completion as planned to eliminate backlogs impacting FSR utilization rate and revenue generation Qualifications - External · Excellent communication skills, both oral and written · Ability to work in a fast-pace environment, under pressure and minimum supervision · Able to multi-task effectively, highly organized, with good planning and prioritization system · Keen attention to details, high commitment to quality output · Experience in coordination, planning or related activities is an advantage Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers.      We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We’re recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.  See what our people have to say about working for Schneider Electric.    https://youtu.be/C7sogZ_oQYg       Let us learn about you! Apply today.       You must submit an online application to be considered for any position with us. This position will be posted until filled.       It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.       Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.       Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.   As a federal government contractor, all Schneider Electric U.S. employees (including U.S. territories and Puerto Rico) must be fully vaccinated against COVID-19, subject to federal laws.  Schedule: Full-time Req: 007REE