Technology Business Partner – CRM & Digital Marketing

Site Name: Australia - Victoria - Abbotsford Posted Date: Apr 20 2022 Our new purpose at GSK is to unite science, talent, and technology to get ahead of disease together – all with the clear ambition of delivering human health impact; stronger and more sustainable shareholder returns; and as a new GSK where outstanding people thrive. Getting ahead means preventing disease as well as treating it. How we do all this is through our people and our culture. A culture that is ambitious for patients – so we deliver what matters better and faster; accountable for impact – with clear ownership of goals and support to succeed; and where we do the right thing. So, if you’re ready to improve the lives of billions, join us at this exciting moment in our journey. Join our challenge to get Ahead Together. Due to an internal development move we currently have an opportunity available for an experienced Technology Business Partner to support our GSK Australia pharmaceutical business with a focus on CRM and digital marketing initiatives. This role will see you working in partnership with our Sales and Marketing teams to provide high level advice and guidance to support decision making and to help drive and measure business performance. Your responsibilities will be broad and will include: Partnering with the business to develop effective technology business solutions, gain senior business support and align appropriate resources. Driving the adoption of CRM and digital marketing platforms to optimise and enhance functionality, and to ensure an aligned and consistent regional approach. Supporting the implementation and optimisation of digital channels and platforms that deliver a great customer experience for patients and healthcare professionals. Proactively identifying opportunities for innovation and raising challenges to meet business objectives and mitigate risks. Working closely with the Director of Technology (ANZ) and senior leaders, to actively influence the business strategy by providing a range of technology solutions and opportunities that will provide business value and help deliver enhanced business outcomes. Ensuring the effective delivery of projects, with appropriate processes and controls to deliver against timelines, quality and cost. Building strategic relationships with critical technology partners and vendors. Vendor and service management; accountable for ensuring the right services levels are in place and maintained in line with business needs. To be successful in this role you will have: Significant experience in technology business partnering roles within large, complex global businesses, and a broad range of cross functional regional and global stakeholders. Significant experience with CRM and digital marketing platforms. Experience in a customer facing technology and/or consulting role within a large consulting business (preferred). A track record in delivering business impact through process and technology enabled solutions. Evidence of driving business results through technology innovation and proven ability to use methodologies and tools to improve business processes and practices. Unparalleled communication, influencing and relationship building skills. Project management certification (preferred). GSK is a place where outstanding people do amazing things. We have clear values and expectations and we put them at the heart of everything we do. At GSK we value diversity and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. *LI-GSK Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. 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