CLM Lead Consultant

Make Progress Thrive We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always. We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We deliver results quickly by harnessing the power of thousands of pre-built solution accelerators. The Role The CLM Lead Consultant role within the Wipro Salesforce Practice is an opportunity to join our rapidly expanding Contract Lifecycle Management (CLM) Practice and would suit an experienced CLM professional or a Salesforce Consultant who is looking to distinguish themselves in the ecosystem by specialising in CLM and joining the most experienced CLM partner in the ecosystem. The Lead CL M Consultant will be responsible for working with our clients to gather business requirements and implementing CLM solutions, such as DocuSign Agreement Cloud, Conga and Agiloft- often integrated with CRM systems like Salesforce. These solutions can benefit companies of all sizes by automating their System Of Agreement, improve communication, and collaborate, both inside and outside their company walls. What you’ll do Discover Work with business system matter experts (SMEs) to support the agreement processes Work with clients to gather and refine business requirements that fit in an overall Solution Design Create business process analysis artifacts, including but not limited to use cases, stories, process flows, project schedules Create business process analysis artifacts, including but not limited to use cases, stories, process flows, project schedules Develop and present change requests for out-of-scope requests Develop Collaborate closely with professional service engineers on developing and testing functionality for which requirements were gathered and documented Participate in creating and executing test cases as well as provide assistance in UAT efforts Deliver Produce training materials as part of project delivery and change management Provide training to customers as required Assist with transition projects from professional services to support General Manage day-to-day operational aspects of a project and scope Proactively resolve and/or escalate issues Participate in project decisions, escalations, prioritizations as need to achieve program goals and objectives Coordinate project dependencies such as tasks, timelines, resource allocation and risks both internally and externally Provide project status reports/briefings to senior professional service managers as well as project stakeholders Contribute to a library of internal and customer-facing technical content Work with CLM team to refine project & CLM best practices Mentor/coach and upskill DC’s and Graduates on project assignments Who are we looking for 5 to 7 years of experience with Business Process Management or Business Process Mapping tool CRM or Salesforce implementation experience (desirable) Document Management or Contract Lifecycle Management (CLM) implementation experience, such as DocuSign CLM (previously SpringCM), Conga, Agiloft, Icertis or any other leading software in CLM Experience implementing e-signature software, such as DocuSign, Adobe Sign, Conga sign or any other leading e-signature software. Previous consulting experience Familiarity with Salesforce.com and it’s administration (desirable) Familiarity with XML and XPATH queries Ability to multitask, meet deadlines, and anticipate team needs Your personality is what matters most Attention to detail Ability to work in fast-paced environment Operate and promote an environment of teamwork, self-organization and accountability. Must demonstrate a high degree of personal and professional integrity Ability to mentor and guide junior resources during projects Strong analytical and communication skills. Must be able to communicate effectively and confidently with customers, team members and management. Flexible and willing to undertake a wide variety of challenging tasks. Proven track record of meeting deadlines and delivering high-quality services. Creative Problem Solving What working at Wipro offers A competitive remuneration package including extended fringe benefits. Being part of the local Wipro Belgian family and also supported by 230.000 enthusiast colleagues spread over the 6 continents; A state-of-the-art training platform so you can grow and become the best version of yourself; A dynamic working environment with room for personal development A career path within a global leading Technology firm At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ About Wipro Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future. Diversity and Inclusion at Wipro We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.