Manager, Employee Experience

Overview You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. When you join KPMG you’ll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries. With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. The opportunity: We are looking for an intellectually curious, enthusiastic, and forward-thinking HR professional passionate about employee retention and engagement. Your first responsibilities will be to understand our business model and gain a deep understanding of our employee culture and different modus operandi throughout our 4 business functions in the Greater Vancouver Area (GVA). Our team members are fueled and motivated by different drivers; your detailed, focused and constant attention to them in everything that you do will allow KPMG to better help develop, understand, motivate and retain our teams. KPMG is a great place to work. We are building strong teams, where people are challenged to do their best work, and where everyone can make a difference. Our talented people deserve the best that we can provide in terms of working environment, employee experience and support. You will showcase that you have an eye for understanding diverse talent pools of employees and use your previous demonstrated accomplishments in enhancing employee experience to help influence KPMG’s future growth strategy in the GVA. You will work collaboratively with KPMG’s national Employee experience team and your main goals will be to adapt, enhance and identify new retention and onboarding initiatives that will have the utmost impact on our employee experience. Reports into the Head of HR for the GVA and acts as key influencer in the KPMG Talent community and GVA Leadership team. What you will do Design and implement an innovative employee retention and engagement strategy for the GVA, including enhanced onboarding of new team members You will be the Employee experience and retention champion, understanding what drives each business area, translating key elements in each of the HR talent cycles into new initiatives to maximize our impact on employee experience and retention, and integrating into existing initiatives when possible You will excel integrating KPMG national concepts and needs. You will be successful at delivering a game plan that incorporates the best elements of KPMG’s national Employee experience team while delivering on the GVA’s specific needs. You have an eye for understanding diverse talent pools of employees and will use your previous demonstrated accomplishments in enhancing employee experience to help influence KPMG’s future growth strategy in BC. You are a bold thinker having had past success at proposing and delivering results on innovative and creative initiatives You work in close and daily collaboration with the HR team that supports KPMG through our various talent cycles and operations and act as the culture carrier throughout our various HR projects. What you bring to the role 5+ years of people and culture or customer experience orientated roles working in a high-performance culture (consulting industry and/or hospitality sector an asset). Consulting and analytical skills with the demonstrated ability to successfully influence. A critical eye to challenge conventional approaches, re-strategize current ones to maximize their impact and a willingness to build and to sell a unique approach to employee experience. Strong influencer and communicator and comfort in navigating through various teams of niche nature and various leadership levels and employee types. Experience in managing in a fast-paced HR team with demonstrated accomplishments in employee experience and bold retention initiatives Charismatic leader that excels at having impact with or without formal authority You will have significant experience working in a matrix structure and understand the specifications that come with this type of environment. Ideally you will have worked with people from diverse cultures and various job roles. Marketing/Employer branding experience and asset Be captivated by Employee Retention and happiness at work This is a remote/hybrid position.
li-remote Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG is committed to the health and safety of our people, clients and communities. With this commitment in mind, KPMG complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including a COVID-19 Vaccination Policy. KPMG's COVID 19 Vaccination Policy requires all employees to be fully vaccinated if they wish to or are required to attend a KPMG office in the course of their duties. As this role requires occasional or consistent attendance at a KPMG office, the successful candidate must be fully vaccinated (i.e. have received all doses that are recommended by Health Canada, including any boosters) and must provide KPMG with proof of vaccination. KPMG will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment. KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected]. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778.