Úta Warehouse Specialist

Summary The Data Warehouse Specialist, under the direction of the Director of Engineering, will provide assistance to the digital scanning support services to the Imagery Division of the National Geospatial Agency. The Data Warehouse Specialist will fulfill orders for distant end customers by scanning and preparing images. Responsibilities Check website continuously for new orders and product requests Assist in the timeliness and accuracy of product scans Prep scan products for digital enhancement Assist in moving products to long term storage in a cloud environment Utilize ENVI software (A Harris product) ENVI - the image analysis software of choice for image scientists, image analysts, and GIS professionals to extract accurate and meaningful information from all kinds of data Process Analyze and Get More Information from Imagery ENVI® is designed to be used by anyone who relies on imagery and data to make decisions. It delivers expert-level results across the board, regardless of a user's prior experience with imagery ENVI® is a flexible solution that can be customized to meet specific project needs and can be deployed and accessed from the desktop, in the cloud, and on mobile devices ENVI® supports imagery from today’s newest and most popular satellite and airborne sensors Assist in maintaining SOP documentation that is updated with the latest new features and process changes Provide support to ensure metrics and SLAs are met for scanning and product delivery Other duties as assigned Qualifications High school diplpoma ore GED required Associate degree preferred 2+ years of experience in document management TS/SCI clearance required The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief Knowledge, Skills and Abilities Must have basic knowledge and understanding of computer hierarchy file structures Ability to learn new software Ability to operate with minimum supervision and willingness to learn and assimilate on-the-job training Ability to work independently and yet be effective within a team setting Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others Excellent skills in Microsoft Word, Excel, and other Office applications Experience working in a home office setting as well as the ability to train end users on frequently asked technical issues Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor Previous customer service experience strongly desired Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it
Chenega Worldwide Support, LLC