Sr. Solution Design Engineer

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required. Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise. Job Description Multi-faceted role intersecting business & technology and providing local direction to the teams as the voice of the customer for the Sales Tech domain of Comcast As a domain expert of both front end and backend application of Sales Tech organization of comcast, systems design. & systems integration; API (Application Programming Interfaces) design, webservices & technologies; Agile principles & scrum ceremonies; Rally & Wiki, you play a crucial role and have responsibilities in the planning, requirements, design, development, testing, implementation, and post-production support of Comcast product and services. Acts as a key contributor in a sophisticated and crucial environment. Core Responsibilities Collaborates with project partners to identify product and technical requirements. Conducts analysis to resolve integration needs. Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases. Trains junior Engineers on internally developed software applications. Leads all aspects of the researching, writing, and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports. Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and mentorship with regards to practices, procedures, and techniques. Serves as a guide and mentor for junior level Software Development Engineers. Assists in supervising and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget. Works with Quality Assurance team to resolve if applications fit specification and technical requirements. Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty. Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Ability to work nights and weekends, variable schedule(s) and overtime as vital. Other duties and responsibilities as assigned. Partner with Technology Product Management, Architecture (Domain + Platform level), RTE, and Offer Strategy & Solutions (OSS) function on solution definition Understand the business context through engagement with Tech Product Management, Business stakeholders and provide local direction to the team as an extension of this group Develop the technical and functional understanding to promote and facilitate the product vision & strategy with all partners (Sales Tech and external) Develop deep understanding of technical and functional architecture (current and target state) Drive the preparation of solution framework in partnership with Platform architect post requirement definition and achieve stakeholder buy-in Drive and Create user stories which are in-line with requirement and solution finalized. Lead effort to ensure the following artifacts are defined and documented: User stories & traceability to requirements System capabilities document API interactions documentation with user interface & System APIs Digital Workflows System use cases Data Mapping Definitions Sequence Diagrams Call Flows Mentor system analyst on best practices related to use case creation, system design and user stories Solid understanding of Ecommerce platform and ability to provide options to meet business requirements and hurdles based on platforms capabilities Flexibility to handle project scopes changes preferred Education Level - Bachelor’s Degree or Equivalent Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.