Salesforce Administrator

S&P Global Engineering Solutio The Role: Salesforce Administrator The Team: The Commercial Technology team is responsible for the management and improvements of the Business Applications that drive S&P Global. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. The Impact:  We are in search of a highly motivated Salesforce Administrator who is ready to take their career to the next level in a fast growing company. Do you love working on Technical Projects as well as getting in the trenches and working with the team to get the work done? Do you like working with state of the art of technology? What’s in it for you: Would you like the opportunity to work on a team that will craft the future of the company's Salesforce Instance? You enjoy working to break down and solve complex problems by creating practical, maintainable, and scalable solutions. You're a great person that willingly collaborates, listens, and cares about your peers. This position will enable you to interact with an Agile team of in-house Salesforce professionals from around the world. We are in search of a highly motivated Project Manager / Business Analyst who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams. Responsibilities: Configure and customize solutions in Salesforce. Provide day-to-day administration and end-user support of Salesforce applications including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, formulas, validations, data backups, design solutions/configurations. Create and manage declarative automations and data validation to support business processes. Aid in creating and streamlining processes. Follow best practices to produce clean, efficient and maintainable platform configurations. Assist with production support issues. Deploy changes to production. Research changes in upcoming versions of Salesforce.com and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity. Work with members of the IT team to conduct a quarterly user access review, and to update access if any corrections need to be made. What We’re Looking For: 1-3 years of experience as a Salesforce administrator, business analyst, project manager, systems analyst or similar in a technical environment Knowledge of Salesforce and the Salesforce architecture Ability to clearly bring together and document software requirements Strong Critical Thinking and analytical skills Communication skills (present, active listening, ability to build consensus, and support across functions and at all levels) Salesforce Administrator Certification or willingness to achieve Admin certification within first year 1 + years of experience as a Salesforce administrator, business analyst, or project manager Experience working in Salesforce Lightning An understanding of or experience working in Agile methodologies Experience working in large, global teams Understanding of the financial services industry is a plus Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade/Level: 9A The Location: Hyderabad, Gurgaon, Ahmedabad About Company Statement: S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Engineering Solutions solves for tomorrow’s challenges today by transforming workflows and end-user experiences with data, insights and technology. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 272067 Posted On: 2022-04-18 Location: Hyderabad, Telangana, India