Principal Engineer, Quality Assurance

Blueface is a Comcast Business technology company specializing in unified communications as a service to carriers and businesses of any size, anywhere in the world. Based in Dublin, Ireland, Blueface began in 2004 with a mission to change how businesses communicate globally. Comcast Corporation is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Blueface has a global reach with headquarters in Dublin, Ireland and Philadelphia, USA; with additional offices in New York, Rome, and Madrid. As a member of Comcast Business, Blueface’s culture is built on integrity and respect—with the goal of working together to drive ourselves and our businesses to always be creative, innovative, and competitive. At Blueface, we embrace good ideas and bring them to life quickly. We’re forward-looking and restless in looking for new ways to innovate for our customers. Job Summary Responsible for designing and executing test environments for Quality Assurance Engineers. Tests products, software and web applications to ensure quality and a successful roll-out. Assists in managing project teams, developing test strategies and designing quality assurance practices. Leads Engineering teams in investigation processes which includes identifying, reproducing and resolving defects, bugs, or problems. Recognized as an expert in own area within the organization. Provides guidance and mentorship to junior Engineers. Job Description Core Responsibilities Collaborates with Product and Development teams to identify product and technical requirements. Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification. Has an in-depth knowledge of the product under test and system it is integrated with. Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality. Reviews literature, patents and current practices relevant to the solution of assigned projects. Publishes detailed test strategies, test plans and test cases. Develops test cases and detail test scenarios for Quality Assurance Engineers and oversees their execution, tracking and automation. Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional product reviews to facilitate white-box test design. Reviews project progress, evaluates results and recommends corrections in technical applications and analysis. Ensures resolution of problems and defects. Initiates investigation process, identifies and reproduces bugs or defects and drives issues and improvements to resolution. Serves as a guide and mentor for junior-level Quality Assurance Engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques. Conducts trials of new infrastructure designs/services. Works with vendors to troubleshoot problems when necessary. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years + Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.