Sales Support Specialist

S&P Global Ratings The Role: Sales Support Specialist The primary purpose of this role is to provide support to the Pacific sales team to drive revenue generation from new and existing clients. This will be achieved through the execution of sales administration duties and the oversight of a portfolio of second tier clients who require lighter touch relationship management. Grade (relevant for internal applicants only): 8 The Location: Melbourne The Team: The pacific sales team is responsible for developing and maintaining relationships with key participants and stakeholders in the Australian and New Zealand debt markets including debt issuers and capital markets intermediaries. The Impact: You will help strengthen the organization’s relationship with existing accounts by assisting in the development and execution of proactive, creative, and ongoing client contact initiatives. You will drive continuous service improvement with ultimate goal/focus of revenue growth and retention. What’s in it for you: This role will provide you exposure to a diverse range of corporate and institutional clients across the pacific region, while also providing you the opportunity to broaden your understanding of capital market instruments and corporate finance techniques. Responsibilities: Management of sales pipeline and contracting processes in conjunction with regional Transaction Management team Collaborate with Sales team to manage the development and of production of pitch books, pre-meeting strategy packs and other supporting materials as needed Identification of prospective clients through market research and the use of third-party platforms Responding to client enquiries in relation to contracting and billing matters Management of an identified portfolio of second tier clients in conjunction with Pacific sales team. Focus on business retention by delivering high level of customer service and client satisfaction Co-ordination with other functions such as marketing and Market Outreach to support Sales team in whole of market brand awareness and sales efforts Basic Qualifications: Educational Experience - Bachelor degree holder in Business, Finance, Marketing or a related subject Sales / Business Development Experience – requires minimum two to four years in Sales/BD support role. Experience in direct client engagement is highly preferred Preferred Qualifications: Market experience – working knowledge of the operation of debt capital markets. Previous experience in a credit rating agency, financial institution or professional services sales/BD role would be highly preferred Other Requirements: Strong problem-solving and prioritization skills Be able to think critically and reach conclusions independently Demonstrated strong commitment in delivering quality customer service Demonstrate flexibility and proactiveness to fulfil and drive ad-hoc team or client initiatives Excellent communications skills, both written and orally Must display can-do and team player attitude Ability to deal with people at all levels within an organization About Company Statement: S&P Global Ratings S&P Global Ratings is the world’s leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide. S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/ratings.
LI-CC2 ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) Job ID: 267389 Posted On: 2022-04-09 Location: Melbourne, Victoria, Australia