Technical Account Manager

As one of our Technical Account Managers (TAM), you will be responsible for building and maintaining post-sales relationships with high-medium size VMware's customers. These customers are typically enterprise, public and general business accounts adopting VMware virtualization software across their datacenters. You will serve as a project manager to ensure successful implementations and as an account manager to ensure that the customers serve as a positive reference and continue their standardization on VMware technology. Additionally, you will become the customer's single point of contact into all of VMware. As such, your technical abilities are critical in identifying solutions, troubleshooting issues, and answering technical questions as they arise. Main Duties - Provide project leadership for the customer's major VMware initiatives (This would include project management and solutions consulting) - Manage cross-functional VMware project teams, which could consist of VMware consultants, engineers, marketing, sales and support staff - Design and develop innovative solutions to customer requirements using our server and desktop products, with assistance from our internal engineering group and consulting architects as required - Maintain current functional and technical knowledge of the entire VMware product line - Manage and drive competing requests across simultaneous client engagements - Provide clear and constructive product feedback to VMware product management teams based on customer requirements - Help to document best practices in developing and deploying VMware solutions - Function as a front-line technical resource for