Customer Excellence Intern

Join our Industrial Applications team in this exciting 12-month internship. You will play a key part in supporting the Customer Excellence team to deliver Customer Satisfaction processes across our worldwide service network and on-site offerings, ensuring we respond quickly to all our customers' requirements and ensure optimal performance of their systems. Although there are team hubs for this business area in Lincoln and Warwick, we welcome applicants from outside of those locations and will support remote working. Please note that this is a 13 month contract from Aug-22 to Sep-23 Let’s talk about you Your profile Currently studying (or have recently completed) a degree in Economics, Engineering, Science or a transferable subject Comfortable dealing with a variety of stakeholders in the business unit and in the wider Siemens Energy environment You are energised by collaborating with others and are motivated by the opportunities to work in a team and jointly excel Adept at using MS Office Applications Enjoy problem solving and improvements Ability to work with minimum supervision Keen interest in Customer Management and Customer Focus What part will you play? Support in the planning, implementation and evaluation of customer satisfaction surveys (Net Promoter Score, working with Salesforce.com) Integrated management system according to ISO 9001, ISO 14001, OHSAS 18001) Assist with the creation and revision of documents and instructions Support in the follow-up of Measures from internal and external audits as well as in the creation of management presentations Analyse data (quality costs, parameters for customer satisfaction) to generate evaluations that help the business improve Your Opportunities for personal growth Work within a diverse, market leading engineering power provider business to gain valuable industry experience Gain invaluable experience in Communications, Presentation etc and multiple opportunities to collaborate in the way we do things and where we can improve. Seek out opportunities that will strengthen your skills and enhance your knowledge to continue to support the business and your career development path. Let’s talk about us