Þsktop Engineering Lead

Key Activities Technical lead responsible for engineering and administering a 30,000+ workstation environment. Provide oversight and direction for engineering and customization of the Windows 10 image. Provide technical direction, standards, and best practice for application compatibility assessments and Application Packaging standards. Improve the user experience through automation scripting using PowerShell in Windows. Ensure all deployed systems and technologies are delivered in a way that ensures the best end user working experience on the desktop. Provides technical direction for Microsoft Endpoint Configuration Management, Intune Co-management, and hybrid management. Perform advanced tier 3 troubleshooting of issues affecting client workstation and related systems. Implement desktop technology solutions that ensure consistency and standardization across the enterprise. Audit and review application configurations; provide detailed assessments of the current platform to support application packaging and distribution. Ensure engineering and operational best practices are met and identify areas of improvement to continually improve service quality. Develops the technical requirements, roadmaps, and configurations for Windows operating system platforms and defines and maintains the core application lifecycle. Researches, understands, tests and integrates new technology. Collaborates with business stakeholders and IT management on an ongoing basis to collect feedback to improve the core technology experience. Qualifications Technical Skills and Qualifications Subject Matter Expert (SME) for Microsoft Endpoint Configuration Manager, Intune and Co-management. Expert-level understanding of Windows 10 operating system, to include image management, OSD (operating system deployment), and Modern Endpoint Management/Windows Servicing Model. Strong experience with command-line shell and scripting languages, specifically Windows PowerShell including scripting solutions for desktop system automation and management. Experience with Power BI and Desktop Analytics. Familiarity with Microsoft Endpoint Configuration Manager to create packages, applications, deployments, task sequences and report on associated status of those items. Experience working in an outsourced enterprise desktop management environment. Experience designing and implementing a range of End-User computing technologies in an enterprise setting. Functional Skills Strong understanding of web browser management with Microsoft Edge and Chrome. Familiarity with Active Directory and Group Policy (GPO) administration. Extensive experience as an end-user computing engineer and administrator, a leader in defining and implementing technical solutions. Experience with desktop virtualization solutions such as Citrix or Windows Virtual Desktop. 10+ years of experience providing IT administration and engineering services within an Enterprise managed desktop environment. Familiar with the creation of best practices, IT standards and roadmaps. Behavioral Skills Strong business acumen and customer service attitude. Strong Interpersonal and communication skills with the ability to effectively communicate with stakeholders. Ability to manage multiple projects and operational tasks simultaneously. Effective problem-solving capabilities. Job: Information Technology Primary Location: Europe, Middle East, Africa-RO-B-Bucharest Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 223217