Head of Project Management (Services Division)

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative? We are looking for a Head of Project Management (Services Division) to make a difference! At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. What will you do? The main missions of the Head of Project Management are: to ensure perfect execution of Field Services customer projects which are executed within Field Services organization following applicable company policies and processes (CPP4S Customer Project Process for Services) to manage the relationship with the customer and third parties within project scope and accountable for the execution of the project in line with the contract & specifications to manage the team of Customer Project Manager and other functions inside his team by ensuring competencies availability and renewal inside the team, work capacity, as well as people development. Customer Project Execution Lead the team through task planning, project workload plan, following progresses in line with scope of work and deliverables till completion including appropriate risk management and mitigation plans Foster “project change request” culture within the team to generate additional revenue and improve GM Is Accountable of project profitability for his whole scope (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition as per forecast Ensure all appropriate actions to timely recover customer receivables (payments…) are done with the support of shared functions Monitor and control Project progress versus budget spending for his full scope Ensure full & effective reporting to management (reports, project reviews, …). Inform timely the management about project events impacting project performance or compliance with governance principles Identify and alert on execution risks. Be proactive in resolving associated issues. Escalate to Sales to manage claims & variation orders following the DOA and the associated processes Is responsible of the proper implementation of Schneider Electric safety standards all along project execution, and for all parties (Schneider and subcontractors) Continuously monitor customer satisfaction, and strive for improvement. Support team members on sensitive customer issues Conduct when necessary Lessons Learned session with other relevant stakeholders to allow continuous improvement Anticipate book to bill forecast estimation based on upcoming projects Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance. Management Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic Track and implement ambitious People engagement action plan to ensure highest employee satisfaction at work and psychological safe working environment Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it (PM competency mapping, Competency Review, …) Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability within the team. Interactions with internal team Tendering team Manager, Customers, Outside/inside services sales Team Manager, Operations Director, Order & Planning Team Manager, Design, Technical support, Supply chain, Finance Leader. What qualifications will make you successful? Electrical Engineering Degree with at least 8 years in Project Management, Service environment and/or Team Management At least 4 years of people management exposure. Medium and Low Voltage distribution solutions and/or UPS solutions is required. Schneider Electric Services Offer knowledge is required Mastering project management software tools (MS Excel, MS Project) Strong communication skills Let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.