Jr. Specialist, Order Management

The Role: Jr. Specialist, Order Management (Contract) The Grade (Relevant for internal applicants only): 07 The Location: Islamabad, PK The Team: Order Management team handles the key function of issuing accurate invoices to the client. In addition to that, the team processes huge volume of internal and external emails. We have a team of dynamic and enthusiastic people in India, Manila, US and Pakistan. The Impact: This is a key position to support the function of Order Management. Timely and accurate invoicing is a key part that leads to revenue generation. What’s in it for you: With Order Management, no day is a dull day. This is a critical and vigorous position that requires one to work in various applications such as SalesForce, Oracle, Vertex and Zuora. Also, one needs to closely work with commercial teams on a daily basis. Responsibilities: Review contracts signed by the customer. Process New Sales, Renewals and Amendments. Ensure accurate and timely billing and services. Make accurate adjustments to client accounts. Provides verbal and/or written billing explanations to client/client services/sales. Promptly and precisely process emails. Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures. Provide basic ad hoc reporting as necessary. What We’re Looking For: Basic Qualifications: Bachelor or Master Degree Excellent communication skills (Verbal / Written) Strong analytical and problem solving/research skills with a high attention to detail. Basic knowledge of MS Office Ability to independently work as a contributing member in a high-paced and focused team with minimal directions. Willingness to work in rotational shifts as per business requirements. Preferred Qualifications: 1 – 3 Years of prior experience Prior experience of working in Salesforce or Oracle About Company Statement: At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction. S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence. S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.
LI-USA ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group) Job ID: 264243 Posted On: 2022-03-04 Location: Islamabad, Pakistan