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¾nefits Administration Services Associate I
United States , Secaucus
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Posted: 2022-03-04
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14 Views
Job Overview & Requirements
«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Project Based Customer Experience Associate Work from Home!! MUST LIVE NEAR SECAUCUS, NJ Salary: $20/hr Monday to Friday, No Weekends!!!! Hours: 12:30 pm - 9:00 pm Would you enjoy being part of a team that makes a difference in people’s lives? Do you love helping people solve complex problems and delivering solutions? Join our Customer Experience team! About the Customer Experience Associate role As a member of the Customer Experience team, you will help people every day by taking calls related to health benefits, actively listening to understand customers' needs, and answering their questions. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive solution. To be successful in this role, you will have: Excellent communication skills Previous customer service experience in a call center enviornment Keyboarding and software proficiency Great problem-solving skills Ability to effectively multi-task Some college or a college degree Must be 18 years of age or older Successful completion of background check is required for this position Equipment and workspace requirements We will provide you with a computer and equipment You must have a home internet connection of >10 Mbps (you may do a quick check through fast.com) Must be able to hardwire your work computer directly to your home modem via ethernet Must have a quiet workspace About Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the
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Job Summary
Category
Customer Service
Country
United States
City
Secaucus
Employment Type
Full Time
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