Supporter Care & Database Administrator

<p>Charity People are delighted to be working with a local independent charity based in Leeds. They are a world leader in palliative care research, working to improve care of those approaching the end of life through integrated research, teaching and clinical practice.<br /><br />We are looking for a Supporter Care &amp; Database Administrator to join the Income Generation team on a permanent full-time basis. You will be responsible for the delivery of first-class supporter care and operational support that ensures our supporters are at the forefront of everything they do. You will also be responsible for the maintenance and accuracy of the CRM (Donorflex), taking the lead in handling day to day maintenance, support and improvement of the CRM database, liaising with internal and external stakeholders to ensure that the database is updated and accurate and is managed in accordance with regulation. You will be a problem solver, with excellent attention to detail and customer service skills.<br /><br />You will need previous experience in managing the import process for various internal and external data sets using database tools to build complex mappings to improve efficiencies. As well as processing donations and event registrations made through the website and understanding how website, CRM and payment provider data interlinks. <br /><br /><strong>SUPPORTER CARE &amp; DATABASE ADMINISTRATOR</strong><br /><strong>PERMANENT</strong><br /><strong>SALARY BAND: £20,799 - £24,307</strong><br /><strong>FULL TIME: 9am-5pm, 37.5 hours, 30-minute lunch break</strong><br /><strong>LOCATION: Leeds, fully office based</strong><br /><strong>START: ASAP</strong><br /><br />Due to the urgency of this role, we are looking to move quickly, immediate start is essential. <br /><br />If you have relevant experience and are available immediately, please share your CV as soon as possible. <br /><br /><em>Charity People actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.</em></p><img src="https://counter.adcourier.com/dGF0aWFuYS44MjkxMy40MzlAY2hhcml0eXBlb3BsZS5hcGxpdHJhay5jb20.gif" rel="no-follow" />