Service Controller/ Planning Coordinator Salary up to HKD18,000(2)

We are Rentokil Initial, an international service company, experts in pest control and hygiene. We have more than 56 years in Hong Kong, we enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands. We are a leader in innovation and digital solutions in the industry, we focus on corporate responsibility to serve our community. Our people make us who we are. Our team is like one big family and everyone is welcome. Training is an essential part of any role at Rentokil Initial. You will gain a job that you enjoy, with great benefits, numerous career progression opportunities and an encouraging team environment. We look forward to welcoming you to the team. Find out more on https://www.rentokil.com/hk/en/ 我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。 我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。 請鏈接網站:https://www.rentokil.com/hk/ Prepare daily services planning, scheduling & booking Coordinate with operation and Sales departments to ensure effective and efficient completion of service order Provide good customer service through prompt response to customers and follow up actions Understand operational weaknesses and highlight/implement solutions to improve customer service and delivery efficiencies Expedite order processing, follow up logistics and warehouse to ensure timely delivery; Organize and monitor data of correspondence and records by using the electronic device Input/update data (such as services dockets/order backlog) into systems; Generate & prepare service reports Other ad-hoc duties as assigned Requirements Diploma or above with 1 year working experience, experience in scheduling/booking in service industry is an advantage Proficient in PC operation, e.g. MS Office, MS Windows and Chinese typing; Fast learner with strong attention to details Excellent communication, interpersonal and diagnostic skills Good communication & analytical skill; Patient and detail mind; Self-motivated with positive working attitude and willing to learn. Ability to work independently without much supervision Good time management Ability to work under pressure Immediate available is preferred Benefits Are you interested? Here's what you can expect when you join us Competitive salary package 13-month salary Attractive allowance Dental insurance Annual medical check up 5-day work week Paid Public Holiday Annual Leave Marital leave Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services) Offer learning & development and Training program Excellent promotion opportunities Excellent company culture Staff recognition awards If you are interested in applying, please enclose your resume and email address, thank you