Junior CRM Consultant

Key responsibilities: As a junior CRM Consultant, you will be involved in digital transformation projects for a variety of clients, where you collaborate with colleagues on designing and building solutions for complex business challenges in a marketing, sales and/or service context. You will analyze the current business processes, business model and technology landscape of our clients, define functional requirements and help translate them into technical specifications. You will work together with senior consultants on deploying and implementing mainly large-scale/international CRM solutions. You will set up and configure Salesforce.com applications that enable our clients to truly live up to their promise as a customer company. You will be in charge of preparing workshops, demo’s and trainings to end users as well as developing the necessary training materials. You support more senior consultants in project and change management tasks. You stay up-to-date about market, business and technical evolutions and you actively share your knowledge with your team. Skills & experience required: You have a bachelor or master’s degree in a business/IT/technology-related field. You are strongly interested in business technology and cloud computing. You are intrigued by Customer Relationship Management. You have the ability to make complex things easy to understand. You are a dynamic person and eager to learn. Your communication skills are advanced and you are fluent in English, Dutch or French. You love (y)our customers!