Sr. Analyst F&A OTC

Grow your career with The Estée Lauder Companies! The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. As the global leader in prestige beauty, we touch over half a billion consumers a year. Our Company's products are sold in over 150 countries and territories under the following brand names AERIN, Aramis, Aveda, Bobbi Brown, Bumble and bumble, By Kilian, Clinique, Darphin, Donna Karan, DKNY, Dr. Jart+, Editions de Parfums Frédéric Malle, Ermenegildo Zegna, Estée Lauder, GLAMGLOW, Jo Malone London, Kiton, La Mer, Lab Series, Le Labo, MAC, Michael Kors, Origins, Prescriptives,Smashbox, Tom Ford, Tommy Hilfiger and Too Faced. Infused throughout our organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected. Position Overview This role is critical in providing financial support as part of the OneSource Order to Cash (OTC) team, carrying out Accounts Receivable management strategies for a select retail and department store portfolio. Demonstrating a ‘customer first’ attitude, the individual will partner with other functional areas to ensure the accurate and timely delivery of financial services. This includes partnering with a Third-Party Provider in the delivery of AR services, with a focus on effectively researching, analyzing, and facilitating required support documentation and approvals needed to resolve a variety of Deduction claim types. The candidate will need to demonstrate a strong financial skillset in order to analyze complex business transactions and understand their impact on end financial statements. Qualifications Roles and Responsibilities Manage strategic account portfolio, prioritizing customer accounts and deduction types in line with defined strategies in order to drive efficient AR management Facilitate the gathering of support documentation, and communication with relevant parties to gain approvals necessary to resolve deduction types contractually agreed upon with retail partners (Returns, Markdowns, Advertising, etc.) Research and resolve Customer Compliance deductions, negotiating settlements with retail partners as necessary for disputes relating to non-compliance (Shortages, Pricing/Handling Errors, etc.) Ability to perform root cause analysis and recognize potential commercial reasons for dispute issues Resolve commercial issues causing disputes through strategic ongoing cross functional relationships/coordination with all levels of Customer Service, Transport/Logistics, Order/Billing, Master Data and other departments as needed Understand processes of internal and external parties (Distribution Centers, EDI teams, etc.) to identify potential issues, take corrective actions, and drive timely resolution upstream of AR Act as Power User for legacy reporting systems (AS400, eDemo, etc.) used to facilitate the transmission of deduction information, resolving issues as necessary to ensure timely and accurate reporting of information Develop reporting and maintain analytics to record and monitor historic trends related to deduction types, both contractual and dispute related Research and respond to requests from Brand Finance regarding charges to their financials related to customer disputes Partner with Third Party Provider in the delivery of AR services, providing guidance and assistance for day to day activities related to Deductions management Support Process Transformation, working with various stakeholders to facilitate end to end process review and assessments, identifying opportunities to drive increased harmonization and standardization across brands, departments, and processes Foster environment of integrity, monitoring adherence to applicable SOX and Operational controls, facilitating risk assessments & audit control testing Prior Retail industry experience preferred Participate in projects around process redesign, new brand integrations, and system implementations Engage in and suggest continuous process improvement ideas Ensure that all activities are performed in the most efficient and effective manner possible Competencies: Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures. Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands. Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results. Additional Requirements Bachelor's Degree in Accounting/Finance/Administration preferred Minimum Years of Experience: 5+ years Proficient in Excel and financial reporting systems; SAP desired Fully bilingual in English and Spanish Ability collaborate and drive cross-functional consensus and strong communication and presentation skills necessary Ability to work under pressure of tight deadlines and to multitask Additional Details Work shift: Monday to Friday – Business hours. Contract-type: Full-Time Permanent. Location: Costa del Este, Panamá. Job: Finance & Accounting Primary Location: Latin America-PA-8-Panamá Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 218936