Sales Development Representative

Overview SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to more than 150,000 customers worldwide – from Fortune 500 enterprises to small businesses. Focused on the real-world needs of IT professionals, SolarWinds products are downloadable, easy to use and maintain, and provide the power, scale, and flexibility needed to lead today’s complex IT environments. Job Details: At SolarWinds, we know that the key to growth is in a high-performing sales team. That’s why we’re seeking a qualified sales development representative (SDR) to find and screen potential customers who can benefit from our products and services. As the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales closers up for success. You should be a quick learner with strong communication skills, and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability. Your Role: A SolarWinds SDR is responsible for outbound sales prospecting. Rather than trying to close deals, their work revolves around generating and qualifying new leads—and moving them through the sales pipeline, until they’re ready to talk to our Inside Sales Executives and Account Executives. This two-step system enables our sales and account executives to focus on closing deals, rather than a 100% focus on finding new leads, getting past gatekeepers, and other prospecting-related tasks. Equipped with well-researched information about target prospects and SolarWinds, SDRs build a solid understanding of the industry and sales process to spark meaningful conversations. As a result, they spend much of their time reaching out to potential clients through the early stages of the sales funnel, either preparing prospects to speak with a closer or screening their true intention to buy. Responsibilities Represent our company’s products and services, starting with a comprehensive understanding and leading to specific research to identify how our solutions meet needs Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets Manage and maintain a pipeline of interested prospects and engage sales executives for next steps Identify best practices to refine the company’s lead generation playbook Daily and Monthly Responsibilities Utilize SalesForce.com, cold calling, and email to generate new sales opportunities Identify prospect's needs and suggest appropriate products/services Build long-term trusting relationships with prospects to qualify leads as sales opportunities Proactively seek new business opportunities in the market Set up meetings or calls between (prospective) customers and sales executives Report to sales manager with weekly, monthly, and quarterly results Qualifications Bachelor’s degree in marketing or at least 5 years of relevant work experience 2-3 years of sales experience, with a history of exceeding lead targets Strong communication skills via phone and email Proven creative problem-solving approach and strong analytical skills Strong desire and ability to move up within a sales organization Preferred Qualifications Proficiency with SalesForce.com or other CRM software. Prior experience as a sales development rep with a track record of achieving sales quotes would advantageous.