Senior Manager, Sales

Overview The International Sales Development Representative Sr. Manager will coach and mentor a global team of International SDR’s, MDR’s and outsourced SDR agencies who are required to meet sales targets through telemarketing and web-based sales strategies. This position is responsible for leading their SDR team towards achieving sales goals by training employees and coaching them to develop their selling skills as well as working to develop enterprise level opportunities. This position works closely with management, marketing, and field sales departments to maintain an understanding of the evolving sales development techniques. This leader works to optimize overall conversion, pipe create and opp quality while also being proactive to develop new strategies and tactics for continual improvement and growth. Responsibilities Manage productivity and performance of global business development reps through coaching, monitoring and on-the-job training in order to ensure departmental sales metrics are met. Analyze workflow and make recommendations to management on process improvements. Develop prospecting strategies and enhance selling strategies to increase sales and profitability. Prospect into key accounts to identify sales opportunities across our product portfolio. Attend and participate in any product information, customer meetings and training sessions as directed by management. Join forces with external Sales Trainer to train and develop team. Conduct coaching for teammates including call coaching and role playing. Create and maintain a positive culture that enhances motivation. Collaborate with upper management and other cross-functional teams on process improvements and strategies to comply with company procedures and obtain departmental sales goals. Take meaningful responsibility and initiative for shaping and executing upon our strategy and operations. Report on KPI’s and outcomes Manage department budget, headcount and resource requirements Qualifications COMPETENCIES Sales Leadership: Proven leader that can motivate a team of SDR’s to generate positive results Global Management: Ability to work with SDR’s from around the work and keep the team focused, aligned and motivated. Ability to Multitask: Proven ability to manage multiple issues and/or projects successfully bringing them all to resolution in a timely manner. Problem Solving: Anticipates problems, recognizes and accurately evaluates the signs of a problem and analyzes current procedures for possible improvements. Customer Service: Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction. Respects all internal and external customers and uses a team approach when dealing with customers in order to exceed customer expectations. Detail Orientation: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently. QUALIFICATIONS Bachelor’s degree in business preferred. 5-10 Years of previous sales management and development experience leading global teams.