Crew Scheduler I

Responsibilities Job Summary The Crew Scheduler accurately schedules, monitors, and provides efficient customer service to the Pilots and Flight Attendants following contractual and regulatory rules, insuring adequate crewing of flights while maintaining the integrity of Spirit’s flight schedule in the Operation Control Center (OCC). Assigns all open flying to crew members while adhering to Federal Aviation Regulations (FAR), Collective Bargaining Agreements (CBA), and company policy. Reschedules or assigns crews to flights based on direction from Crew Analyst or Supervisor to assure operational reliability. Interacts with Flight Operations and Inflight crew members to communicate scheduling requirements. Monitors crew member check-in to assure coverage, and notifies departments for attendance issues. Receives crew absence notifications and promptly schedules replacement crew. Books crew deadheads and provides confirmation of record locators to crew members. Schedules, modifies, and confirms crew lodging requirements on layovers. Coordinates timely ground transportation for crew members to/from hotel and airports. Monitors all crew and pairing exception reports, and makes adjustments accordingly. Organizes and processes trip trades in accordance with labor agreement and company policy. Exercises decision making authority that complies with CBA and company policy while using resources efficiently. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g. emergencies change in workload, rush jobs or technical developments). Qualifications High School Diploma or equivalent required. College degree highly preferred. 1+ years of customer service experience. Previous crew scheduling or airline experience a plus. Possess intermediate proficiency with Microsoft Outlook, Word & Excel. Previous Sabre Crew Management and Flica Software experience desired. Effective written and verbal communication skills. Strong computer skills including MS Office Products. Great customer service skills working with internal and external customer. Must be able to successfully complete intense 90 day training program. Demonstrated ability to work collaboratively with team members in a demanding, high-stress environment. Must be able to learn, comprehend, and accurately apply FAR and CBA regulations to insure compliance with crew member regulatory duty and rest rules. Able to learn and efficiently use crew scheduling and reservation software. Must possess superior communication and operational resolution skills with management, crews, labor representatives and OCC team members. Must be a quick thinker, and be able to organize and prioritize tasks in a fast-paced, operational environment. Must be able to effectively communicate verbally by telephone and in writing. *Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. * We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law. Overview At Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet! Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success. The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation. Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them. Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.