Sales Support Associate

Auto req ID: 251769BR Job Description Ensure orders are properly transferred Update KPI reports with dispatched Delivery CRs information Meet with assigned Delivery Drivers and brief on daily plan Review pending orders delivery report and discuss with each PSR Balance truck loads to ensure proper deliveries Perform rerouting when needed using standard process and guidelines Manage routing of customers assigned to his responsibility (when dynamic routing is available) Help to continuously improve the routing process and tools through field learning. Ensure asset levels are consistent with business needs and plans Coolers Deployment (In case of WS) Job Dimensions – what is the scope of the role – volume, net revenue, budget, geography, number of customers, number of sites etc for THIS role? Total delivered volume Percentage Returns Productivity Targets achieved (DD call completion rate, DD Strike rate) Truck utilization rate Routes Efficiency Truck conditions % Delivery call completion % Successful delivery%Delivery driver availability Qualifications/Requirements Bachelor’s degree Technical background with experience in FMCG company is preferred Good knowledge of main software applications of daily use (e.g. MS excel, routing software) Driving license is a must Language Proficiency: Intermediate local or basic English proficiency Relocation Eligible: Not Applicable Job Type: Regular