Greeter-BA-B-MSH-Main Lobby Area-FT-Days-EOW

<br><b>Description</b><p><strong>Greeter/BA-B MSH Main Lobby Area FT Days EOW </strong></p><p> </p><p>As an integral part of the team, the Business Associate is responsible for the business aspects of a patients stay, as well as patient-focused care within the Clinical Specialty Services. These include: maintaining census information and the integrity of the patients medical record, scheduling appropriate tests and medical procedures, receiving and maintaining office inventory and other duties as needed.</p><br><b>Responsibilities</b><p>1. Maintains census; demographic and charge information including assigning beds to incoming patients, updating this System and compiling information for charge capture and patient processing (Cerner/Epic/Bed board) and support of patient registration and order entry systems.</p>
<p>2. May assist in the admission/discharge/transfer process.</p>
<p>3. Schedules appropriate tests, medical procedures and follow-up appointments.</p>
<p>4. Assists in the medical record management by maintaining paper and electronic forms through Patient Works as necessary for the unit specific patient population; discharging charts in appropriate order, compiling deficiency information and working with members of the Interdisciplinary Health Care Team to complete charts.</p>
<p>5. Assumes responsibility for chart completion process in accordance with the standards of Medical Records/Health Information Management (HIM).</p>
<p>6. Monitors patient throughput through the use of Agiletrac and communicates progress to CNM/Nursing staff</p>
<p>7. Assists patients with guest services, such as television and telephone services, securing valuables, etc. Assists with patient mail and deliveries.</p>
<p>8. Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate area, when necessary. Provides information and makes referrals when appropriate.</p>
<p>9. Promotes a customer service environment for the unit/service.</p>
<p>10. Initiates calls and pages to members of the Health Care Team.</p>
<p>11. Receives and maintains inventory of required supplies for the patient care area.</p>
<p>12. Utilizes Door Tag Program to correctly identify all patients & room numbers within the unit environment.</p>
<p>13. Answers Patient Call System and refers to appropriate staff.</p>
<p>14. Reports and follows up on any patient belongings/property according to institutional policy.</p>
<p>15. Reviews death certificates for completion and generates reports as required.</p>
<p>16. Participates in the diet/menu selection process for patients.</p>
<p>17. Completes the patient discharge process in a timely manner to engage all systems related to bed turnover, i.e., Housekeeping; Transport; Infection Control; etc.</p>
<p>18. Participates in environmental management.</p>
<p>19. Performs other duties as assigned.</p><br><b>Qualifications</b><p> </p>
<ul>
<li>Work requires a high school level of knowledge (graduate or equivalent) in order to prepare reports and keep records.</li>
<li>Six months of healthcare related experience in order to become familiar with institutional policies and procedures preferred.</li>
</ul>
<p> </p>
<p>Collective bargaining unit: SEIU 1199-MSH</p><br><b>Employer Description</b><p class=