Service Desk- Trilingual

«out Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE’RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTS Trilingual Service Desk English proficiency mandatory Portuguese proficiency mandatory Availability 24/7 Experience: 1 year minimum on technical support, Troubleshooting skills Hands-on experience on fixes for desktops and laptops that include software installations and upgrades. Troubleshooting skills for VPN connectivity, dial-out, wireless routers Previous experience to a position of relations with customers Technicians who are self-motivated enough to provide consistent customer support with minimal supervision. Onsite in Mexico City-Alcaldia Benito Juarez Education Minimum High School Diploma General role Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service Wipro offers: Benefits above law, full payroll, constant training, and growth opportunity. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. agente de soporte Mantenimiento, análisis, resolución de problemas, hardware y software, servicio al cliente TIS Service Desk