Supervisor, Ramp Service

Responsibilities Provide support to the General Manager in leading airport personnel in operational performance in a safe and efficient manner. To oversee all aspects of the ground operation and to oversee that all safety policies and procedures are adhered to. Provide Superior Operational Support: Ensure operational support by communicating with upper management to provide maximum operational performance while minimizing customer impact. Build and Maintain Excellent Ramp Service Team: Assemble an exceptional team of employees by training and mentoring on Spirit's policies and procedures. Ensure adequate staffing levels in all areas relating to daily flight schedule and adjust during irregular operations. Create a work culture that rewards teamwork and cooperation. Align team goals with those of the organization. Preserve Excellent Ramp Service: Provide exceptional ramp service in a respectful manner by managing teams, processes, and polices while ensuring a safe and timely operation. Maintain Detailed Reporting Accuracy: Ensure safe and reliable equipment by communicating with the GSE vendor. Provide precise reporting on APU usage. Convey operational staffing needs to TSA. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments). Qualifications Bachelor’s Degree or equivalent experience. Thorough knowledge of ticketing, reservations, gate, ramp, and operational functions. Required current valid Florida driver’s license. FAA, airport, and/or Customs identification, seals, and, authorizations preferred. Frequently stands, walks, sits, and uses eye/hand coordination. Must be able to lift 100 pounds on a regular basis. Knowledge of Microsoft Office including Outlook, Word, and Excel. Needed to work nights, weekends, and holidays. Additional Competencies Demonstrate strong verbal and written communications skills. Demonstrate organizational skills and must be detail oriented. Develop advanced skills in standard software applications including Microsoft Office and Adobe. Handle multiple tasks simultaneously. Possess thorough knowledge of Federal Aviation Regulations, AOSSP, FAA, DOT and TSA regulations. Knowledgeable on ticketing, gate, fueling, deicing, and ramp operations policies and procedures. Coordinate with other operating departments to ensure consistency in manual content on a cross-divisional basis. Develop, implement and monitor policies, procedures, programs and practices as necessary to ensure corporate goals and objectives are met. Participate in the development of process improvement. We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members. Overview At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet! Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success. The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation. Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them. Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family. EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.