HR Shared Services Assistant

Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Maintains the official employee personnel file. Updates the employee database in the HRIS. Provides customer service to employees, supervisors and managers. Requires a basic understanding of HRIS/payroll systems and general HR policies and procedures. Support areas of HR function with daily management of documentation, process, and tracking. Converts paper files to electronic files in HRIS system. Interfaces with HR leadership to resolve problems and discrepancies. Maintains a system to track all files requested by leadership or legal department. Could answer incoming HR service center calls and emails from team members, retirees, and external customers. Could troubleshoot and resolve issues ranging from simple to complex questions, using relatively thorough knowledge of HR policies and procedures, HR systems, and internal HR processes. Escalates high-level inquiries and issues by engaging with and assisting the appropriate Human Resources team member(s). Qualifications Education High School Diploma or GED Required Experience 1 year Human Resources experience Required