Supervisor, Inflight

Responsibilities The Inflight Base Supervisor will be the single point of contact for all operational issues as they relate to Inflight (e.g., tracking of all incidents, illnesses, injuries, delays and cancellations). Actively and consistently enforce Federal Aviation Regulations as well as Company policies and procedures. Collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of the Company. This will be accomplished one journey at a time while taking care of each other and our guests. Ensure the welfare of each other and our guests is an ongoing safety practice. Anticipate the needs of each other and our guests by exceeding expectations in attentiveness. Provide a professional, friendly and seamless experience. Show respect for each other's and our guest's time. Achieve and improve performance of daily operations by monitoring flight attendant delays and cancellations attributed to Inflight. Conduct second level research on all incidents, customer complaints and reports requested and follows through with appropriate progressive discipline. The ultimate resource for flight attendants by being the liaison between the flight attendants and all other departments via Help Desk. (Examples include but are not limited to: assisting with FMLA application, handling crew pay/scheduling questions or concerns, directing inquiries to the appropriate parties within the organization). Responsible for holding flight attendants accountable for all policies and procedures via issuing notices of investigation, and rendering resolutions in a fair, consistent, and timely manner. Participate in all daily operational calls and required meetings. Assist in various bases and corporate events and celebrations for team members. Conduct in-flight support rides on a monthly basis. Providing gate support for collaboration between departments and operational support. Assist with boarding as necessary. Attend Flight Attendant briefings. Complete all required reports in a timely manner (p-tracker, NOI logs, weekly reports, etc.). Qualifications Bachelor’s degree or equivalent experience. Two (2)+ years’ experience as a Flight Attendant. 3-5 years of prior management experience. Must be present at the Worksite 100% of the time. Domestic & International travel approximately 50% of time. Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information. An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to our daily operations. An understanding of a Flight Attendant’s role and daily job duties, as well as Flight Attendant Collective Bargaining Agreements. Advanced understanding of Company policies/procedures as well as the Inflight Performance Management Policy. Must be able to display the utmost professionalism, confidentiality, and good judgment at all times. Ability to interact with crewmembers, fellow supervisors, and management in a positive and constructive manner. Adapt to various work schedules and times. Must be able to adjust thought processes to coincide with the growth and development of the industry, as well as the company. Ability to maintain current Spirit Airlines Flight Attendant Certification. Ability to lift up to 50 pounds. *Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. * We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. Overview At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet! Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success. The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation. Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them. Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family. EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.