Graduate Client Services Analyst

S&P Global Market Intelligence (2024) The Role: Graduate Client Services, Securities Finance The Team: The S&P Global Market Intelligence Securities Finance (SF) team is comprised of subject matter experts in securities lending, equities, fixed income, and ETFs, dedicated to providing insightful products, services and thought leadership to SF’s broad client base, and skilled at delivering a superior client experience. We work closely with our Product, Sales, Operations, and Business Development teams to ensure we exceed our customers’ expectations and deliver a first-class service. The Impact: Securities Finance (SF) provides customers with data and analytics to manage securities lending programs, optimize trading performance and enhance investment decision making. We offer performance analysis of securities lending programs, insight into market sentiment and trading transparency from a macro to individual stock level perspective. Our data is sourced directly from leading industry practitioners including prime brokers, custodians, asset managers and hedge funds. Responsibilities: Offering support for Securities Finance clients across all product offerings via our Salesforce queues and direct emails. Assisting with bespoke report production for clients and producing data analysis, presentations, and written reports and scripts Managing a portfolio of clients to ensure all product needs are met, gather feedback from clients on product usability and enhancements, and work with colleagues to create a relevant product roadmap Creating product solutions to address complex and technical user requests Collaborating with sales and account management to identify new business opportunities and support the overall sales process What We’re Looking For: You are a versatile, analytical thinker who likes a balance between tactical and strategic responsibilities. You enjoy interacting with clients and colleagues and can also work independently. You are an avid learner and strive to expand your product knowledge. A degree in Economics, Statistics, Finance or another related field Ability to think critically and solve complex problems Ability to present detailed product features Ability to balance competing priorities of multiple clients Experience in communicating and presenting with external clients Familiarity with Excel, Bloomberg, FactSet and database management software Knowledge of VBA, SQL, Python and other coding languages a plus Ability to travel to meet clients (<10%) ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group) Job ID: 294952 Posted On: 2023-11-09 Location: London, United Kingdom