Director, Enterprise Business Resiliency

Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. PenFed is hiring a Director, Enterprise Business Resiliency at our Tysons, Virginia location. The primary purpose of this job is to support the strategy and administration of Enterprise Business Resiliency program and the core components of Business Continuity, Disaster Recovery, Incident Management. Oversee and coordinate the preparation of Business Impact Analyses, Risk Assessments, Program Plans, Program Exercises, and Enterprise Incident Management, to ensure PenFed’s preparation for and overall recoverability from disruptions. Support and provide oversight of enterprise business continuity planning, crisis management, and IT disaster recovery. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Act as an industry expert, responsible for managing and improving related processes, policies, controls, reporting, and automation Serve as a trusted advisor to stakeholder teams and executive sponsors to reduce risk, prepare for disruption and recover from crisis events Ensure PenFed is prepared for business and successfully responds to disruptions and through the establishment and testing of recovery plans Own the governance framework, processes and supporting tools for the Enterprise Business Resiliency Program Lead a team of 3 people to direct and manage the incident management, disaster recovery, and business continuity functions of PenFed Track and report metrics and insights to senior leadership and department leaders and deploy analytical tools and interpret output to inform, predict, and prepare for outcomes Guide the development, implementation, and strategy of the continuity program Become a trusted advisor within PenFed to achieve the required goals and objectives while leveraging strong verbal and written communication skills Develop working knowledge of, maintain, and enhance the Business Impact Analysis (BIA) and annual Risk Assessment process. Facilitate BIA and Risk Assessment development by interviewing senior leaders, developing surveys/questionnaires, writing reports, and formulating strategic recommendations and resolution plans for implementation Maintain and continuously enhance the Incident Management process and its supporting documentation for the Threat Assessment Team (TAT) and Disaster Recovery Team (DRT). Ensure all information within the Incident Management Plan remains current and relevant Support the Incident Management process through active involvement during events, including participating on TAT/DRT and IT conference calls as appropriate Maintain and enhance Business Continuity policies, procedures, and frameworks and coordinate with functional leaders with ownership of interrelated policies and procedures to ensure consistency. Ensure all information within policies and procedures remain current and relevant Support the program’s strategic planning, training, drills, and testing processes. Enhance and maintain all templates, plans, reports, training materials, and other documentation. Facilitate simple to complex enterprise-wide exercises and track risks, program gaps and recommended/proposed solutions Support PenFed in the preparation of requested internal audit and regulatory examiner materials, and liaise with auditors and examiners as needed. Maintain materials for all related steering committees and management committees Administer, update, and maintain BC Program tools, maintain a Program dashboard, and run standard reports on a regular or ad hoc basis Analyze emerging risks and trends that may affect PenFed, especially as it relates to support of the operational processes Work with the Business Continuity teams to assure the Crisis Management Plan and Business Continuity plans drive the Disaster Recovery strategy and procedures Maintain the overall plans for executing all Technology recovery procedures, and understand the interdependencies of the procedures Establish and maintain detailed DR communications, command and control plans through a change management process Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place and maintained, as part of the regular operational life cycle Qualifications Equivalent combination of education and experience is considered. Bachelor’s degree, preferably in business management, operations management, or information security Minimum of ten (10) years’ experience in general business management, operations research, risk management, or information security. Minimum of five (5) years’ experience in the field of Business Continuity and/or Disaster Recovery Management. Supervisory Responsibility This position will directly supervise employees. Licenses and Certifications Certification in CBCP, CFCP, or similar business continuity field. CRISC (Certified in Risk and Information Systems Control) is preferred. PMP certification encouraged. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call is required. About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.