Technical Support Specialist- Completions

<b> Would you like to take ownership of delivering an exceptional service to our customers? </b><br><br><b> Are you passionate about building relationships and ensuring customer success? </b><br><br><b> Join our world class Oilfield Services Team </b><br><br>Baker Hughes is the world's first and only full stream provider of integrated oilfield products, services and digital solutions.<br><br><b> Partner with the best </b><br><br>As the Technical Support Specialist you will ensure Baker Hughes delivers flawless execution by providing Technical Support to the Service Delivery organization and Sales organization when needed in pre-planning, job execution, and post-job analysis.<br><br>As a Technical Support Specialist, you will be responsible for:<br><br><ul><li>Ensuring compliance with Manage the Job Cycle (MtJC) process<br></li><li>Supporting the field technically through different media (online, phone calls, and technical papers)<br></li><li>Providing 24/7 Support for Critical Operations in the field when needed<br></li><li>Sharing the knowledge across the organization by submitting best practices, case histories, and lessons learned to the knowledge management database<br></li><li>Following up on field failures that requires Technology involvement and ensure that the learning is<br></li><li>shared across the field<br></li><li>Raising alert across the Service Delivery organization whenever an unfamiliar technical issues arises on a job<br></li><li>Coaching the Wellsite field population<br></li><li>Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies<br></li></ul><br><br><b> Fuel your passion </b><br><br>To be successful in this role you will:<br><br><ul><li>Have Bachelor's degree in engineering<br></li><li>Have Minimum 5+ years of relevant work experience<br></li><li>Be Highly initiative, self-driven, strong analytical and conceptual skills, flexibility<br></li><li>Have Thorough understanding of P/L technology and Service Delivery requirements<br></li><li>Have Strong analytical and problem solving skills<br></li><li>Have Ability to develop and mentor small technical teams<br></li></ul><br><br><b> Work in a way that works for you </b><br><br>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br><ul><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive<br></li></ul><br><b> Working with us </b><br><br>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.<br><br><b> Working for you </b><br><br>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:<br><ul><li>Contemporary work-life balance policies and wellbeing activities <br></li><li>Comprehensive private medical care options <br></li><li>Safety net of life insurance and disability programs <br></li><li>Tailored financial programs <br></li><li>Additional elected or voluntary benefits <br></li></ul><br><br><b>About Us:</b><br> We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. <br><br><b>Join Us:</b><br> Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.<br><br>Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.