Technical Sales Consultant

<b> Overview / Responsibilities </b><br><br>Wood is currently seeking a Technical Sales Consultant to drive growth of the existing subscriber base in the mining industry and expansion to adjacent markets, within the Asia-Pacific Region, this role can be based in either Brisbane or Melbourne. <br><br>Noise is a seemingly small issue that often holds up large projects, or constrains operations, where industry and people or animals must coexist. Wood has developed Noise-AI, a technology that leverages artificial intelligence to analyse acoustic data with the same accuracy as a human specialist, but in a fraction of the time. <br><br>Noise-AI is currently embedded in three SaaS applications that enable industrial operators to: <br><ul><li> Get instant insight with real-time analysis </li><li> Ensure strong stakeholder relationships through pro-active noise management </li><li> Unlock production opportunities while ensuring compliance and stakeholder support </li></ul><br> The role is customer facing and involves working with internal resources to align the Noise-AI applications with the outcomes that the customer is seeking. The Technical Sales Consultant will engage with current and potential customers to deliver improved outcomes for their business by: <br><ul><li> Creating opportunities with customers through raising awareness of available Noise-AI solutions and how they can address their business and technical requirements </li><li> Converting opportunities into sales by providing the appropriate technical solutions, including development of proposals and scope of works to introduce Noise-AI applications </li><li> Drive customer retention and growth </li><li> Identify unmet needs and customer pain points and influence the product roadmap </li><li> Represent the 'voice of the customer' in internal meetings (e.g., feature review and prioritisation, support improvements, etc) </li><li> Identify, develop and manage implementation of workarounds to bridge product issues </li></ul><br><b> Please note you must have the right to work in Australia to be considered for this role. </b><br><br><b> Skills / Qualifications </b><br><br><ul><li> 3+ years' experience in a pre-sales customer facing role </li><li> Experience working with enterprise and mid-market customers </li><li> Experience building and maintaining relationships </li><li> Empathetic, positive attitude with a strong desire to help customers reach their goals </li><li> Experience with influencing stakeholders from a broad range of levels within customer organisations </li><li> Flexible approach, able to operate effectively with uncertainty and change </li><li> Driven, self-motivated, enthusiastic and with a