Senior Manager, Digital Insights Analytics & Reporting

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us The Sr. Manager, Digital Insights Analytics & Reporting is responsible for successful execution, and close-out of activities aligned with the overall vision, strategy, and objectives of the Business Capabilities & Innovation Function. The Sr. Manager, Digital Insights Analytics & Reporting contributes to the ongoing development, implementation, and successful execution of the scientific, operational, and regulatory reporting efforts in line with the overall WWPS needs. The Sr. Manager reports to the Associate Director, Digital Insights Analytics & Reporting, within Business Capabilities and Innovation (BCI). The Sr. Manager, Digital Insights Analytics & Reporting applies a combination of life sciences strategy, leadership, and reporting/visualization experience to drive successful servicing of information needs across WWPS. Responsibilities include, but are not limited to the following: Data Analytics and Reporting Build and continuously improve data analytics through supporting models that provide insights into efficiency, quality, stakeholder feedback, and key performance indicators to drive timely and informed decision making Maintain and develop reporting databases and analytics applications in environments such as Excel, Tableau, Spotfire, Microsoft/SAP BI, and/or other BMS environments Leverage internal data systems and tools to efficiently maintain data and reporting processes to minimize manual data retrieving Liaison with validation team to create validation test script, validation plan, validation summary report and test scripts. Contribute to qualitative and quantitative research projects through collaboration with data trends from cross-functional teams (Pharmacovigilance, Epidemiology, etc.) Utilize data analysis tools to aggregate and analyze data to make actional recommendations and answer key business questions Run and maintain reports regarding activities, outcomes, and be prepared to deliver presentations to management team on a regular and ad-hoc basis Collect data for monthly reports and quarterly reviews regarding activities, outcomes, and trends of the Advisor team Continually remain apprised of the constantly changing landscape of the healthcare industry and any impacts it may have to our Analytical programs and reporting mechanisms Analyze key stakeholder complaints, address rapidly, and discuss with applicable functional leads to collaborate and propose impactful and realistic solutions Maintain data integrity and traceability across the transformation lifecycle from the Source to Target Support program and project team activities required to implement BCI innovation initiatives. Contribute to the management and prioritization of process improvement and innovation initiatives Partner with WWPS-BCI team members to lead the design of insight-driven innovative strategies Define and provide metric reporting and data analysis for BCI initiatives including relevant insights to facilitate decision-making process Assess and interpret the process impact of new PV tools and processes Training and Change Management In partnership with change management team, develop and execute change management and change readiness assessments and strategies Support Stakeholder analysis and mapping, identifying potential impacts/risks Plan and support activities related to design and implementation of organization and job impact analysis Plan and manage execution of activities related to organizational change management and end user readiness Plan and Support activities to plan, design, and execute end-user training strategies Manage efforts related to communication and education of the user community on system progress, objectives, and requirements; and develop means to evaluate and ensure organizational readiness Contribute to initiatives to develop employees’ understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices Support the review of end-user training materials, job aids and other materials for consistency and relevance in relation to agreed-upon training objectives Skills/Knowledge Required: Bachelors, Masters and/or PhD in Life Sciences, Information, or similar background 5+ years Drug Safety/Pharmacovigilance experience Advanced Tableau & Spotfire skills with 4+ years of development experience Databases (Postgres, Oracle, MS Access, SharePoint List etc.) Programming languages (SQL, VBA, Iron python etc.) Reporting platforms and services (Cognos, SAP-Business Objects, OBIEE etc.) Knowledge and application of commercial coding dictionaries (MedDRA, WHO Drug) Ability to organize/curate data and see big picture from scattered pieces of information Knowledge of taxonomies, ontologies, and other knowledge management constructs Analytical and strategic thinking skills required Strong PowerPoint, Word, and Excel Skills Knowledge of Validation processes and associated documentation. Excellent verbal, writing, presentation, and project management skills Strong strategic orientation with ability to translate into operational priorities and plans Ability to promote cooperation and commitment within a team to achieve goals and deliverables. Ability to resolve complex problems and manage difficult stakeholder situations Ability to lead the development of critical path analyses and support scenario planning Promotes and practices effective pro-active decision-making, ensuring timely coordination and dissemination of information Demonstrated ability to work on multiple projects Strong willingness to collaborate with cross-functional partners Flexible, team member with positive attitude, friendly demeanor, ability to prioritize projects and balance competing priorities Confidentiality and integrity are required If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture. COVID-19 Information To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S. BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.