Performance Assurance Lead 5

Overview The OSD Performance Assurance Lead reports to the OSD Operations Manager and is focused on conducting and communicating the status of performance management and assurance activities that are critical to achieving OSD’s mission. The OSD Performance Assurance Lead is considered a subject matter expert with respect to program and operational performance management and assurance processes. This position will support OSD Management and Operations (M&O) programs and/or groups as assigned. The incumbent is expected to lead, support, and influence performance management activities that assure operational programs, projects, and activities are meeting expectations and being conducted in a safe, secure, compliant, and environmentally responsible manner. Responsibilities Responsible for providing a specific Quality Assurance (QA) and/or Quality Control (QC) related functions in support of PNNLs R&D and Management & Operations (M&O) and the implementation of a project or organization¿s applicable quality program or plan. Collects, organizes, monitors and distributes information related to quality assurance management and quality control including process improvement functions. This includes documentation of and compliance to standards in PNNL-developed processes (e.g., processes to manage HDI and IOPS content and information; processes to manage strategic business and assurance planning; R&D and M&O project-specific and program-specific standards and requirements). In addition, Code of Federal Regulations (CFR), Orders, and Industry Standards such as DOE 414.1D, ASME NQA-1, NRC, ISO, 10 CFR 50 appendix B, etc., are within the scope of the QA/QC function performed by this role. Performs assessments and other quality-related activities to develop, administer, and apply quality improvement aspects of the applicable program or plan. The quality-related functions performed are primarily concerned with the systematic prevention of defects and non-conformances, the identification of unsatisfactory trends and conditions, and the correction of factors which may contribute to defective items or services. Key Responsibilities of the position include: Acting as a performance management and assurance subject matter expert in support of OSD M&O programs and/or groups; including monitoring and mentoring staff in performance management related activities. Leading or participating in the development of performance plans and monitoring progress against key objectives. Assuring completion and quality of deliverables to PNNL Contractor Assurance (e.g., requirements analysis, risk registers, assessment schedules, performance reports). Leading or participating in performance activities such as assessments and field walkdowns with SMEs; maintaining awareness of results. Developing, monitoring, and trending effective critical controls and performance indicators (leading and lagging). Leading, supporting, and monitoring issues management activities (e.g., tracking issues, development of corrective actions plans, monitoring completion and effectiveness of corrective actions, assuring quality of closure documentation, issuance of lessons learned). Informing applicable management of issues, trends, emerging risk, or cross-cutting areas needing attention; recommending actions and/or integration/coordination as appropriate. Qualifications Minimum Qualifications: BS/BA and 9 years of relevant experience -OR- MS/MA or higher and 7 years of relevant experience Preferred Qualifications: Experience in requirements analysis and implementation. Experience in risk analysis and development of controls. Experience developing metrics and other performance indicators. Experience leading or participating in assessments and/or effectiveness reviews. Ability to network and build strong working relationships. Strong operational discipline and attention to detail. Strong communication and technical writing skills. Hazardous Working Conditions/Environment N/A Additional Information Not Applicable Testing Designated Position Not Applicable About PNNL Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3-hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at [email protected]. Drug Free Workplace PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. Beginning 05/01/23, if you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. Mandatory Requirements Battelle requires employees to have a COVID-19 vaccine as a condition of employment, subject to accommodation. Applicants are required to disclose their vaccination status following a conditional offer of employment and must attest to being fully vaccinated with a Center for Disease Control (CDC)-approved COVID-19 vaccination or provide documentation of need for medical or religious exemption from the COVID-19 vaccination requirement. Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. Rockstar Rewards Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave**, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan* and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **Once eligibility requirements are met. Click Here For Rockstar Rewards