Retail Site Manager

Company Overview SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies. Position Overview The Retail Site Manager is the key leader of all day-to-day operations for their assigned location. Responsibilities include oversight of all retail transactions, customer relations, loading supervision and supervision of all staff members onsite. What you’ll do: Serve and retain customers by building customer relationships, educating customers on products and services offered, and ensuring deliveries and orders are filled in a timely and professional manner Ensure all facilities and equipment are maintained, operable, and presentable and that maintenance on all equipment is being completed daily Ensure all inventory is in good and usable condition and well-stocked Determine products needs based on customer feedback and coordinate replenishment of products in advance Ensure all staff training needs are met and all safety protocols are being practiced regularly Ensure site security during and after business hours Other duties as requested or assigned Skills We Are Seeking Minimum of 2 years of customer service experience required Basic knowledge of retail site management Computer proficiency with Microsoft Office Must be able to read, write and speak English proficiently Strong interpersonal and customer service skills Team-oriented and goal-driven with effective conflict management, negotiation, and sales skills Strong organization skills and ability to prioritize and multi-task to meet deadlines and achieve desired goals High school diploma or equivalent Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.