Quality Assurance Manager

Overview The Quality Control Manager is accountable for ensuring that the plant follows and adheres to quality protocols and produces the highest quality product. This position will provide a unique opportunity to contributes to the success of PepsiCo Beverages Cranston Rhode Island Manufacturing facility. This individual must set quality performance standards and align the organization to achieve standards. The Quality Manager is responsible for leading Quality Technicians and developing a team of Quality Supervisors, as well as providing leadership within our Food Safety and Sanitation departments. The Quality Control Manager interacts regularly with teams across the plant, communicating quality procedures, developing sustainable practices to maintain superior quality, and ensuring proper Food Safety and Sanitation guidelines are upheld. Direct Reports for this role: 2 Supervisors, 15 Quality Control Technicians. Responsibilities Provides technical and process knowledge for water treatment/wastewater, product batching, product testing, package testing and supplier capability Maintains site Food Safety Plan and leads food safety audit preparation and execution Lead food safety and compliance audits, including FSSC 22000, AIB, QAS Maintains Good Manufacturing Practices with regards to micro/sanitation, and pest control chemicals Demonstrates a working knowledge of production equipment (processing and packaging equipment) and its' related impact on overall quality Maintains up-to-date knowledge of process improvements and technical developments Understands and trains others in product characteristics, attributes and Quality Control testing procedures Responds to and proactively reduces consumer complaints Utilizes sound judgment in customer and consumer issues and possible crisis management Sets frontline performance standards providing coaching and feedback to build capability Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly personnel Ensures compliance with all Health & Safety regulations Communicate and collaborate cross-functionally to assist team to solve operational issues Builds people capability through effective employee relations, hiring, training, and communication for front-line hourly and salaried personnel Motivates team members to achieve plan goals Identify and lead efforts of product/process quality and cost management opportunities to achieve productivity gains Lead and develop action plans with production, engineering, and division Quality Assurance to improve the product specifications, analytical procedures, and sampling programs and ensure that they are appropriate and meet system capability and key consumer requirements Serve as a key statistical resource. Verify product and process improvements through the implementation and analysis of statistically designed experiments and capability studies Ensure all internal and external sanitation is complete and properly meets quality standards Qualifications Bachelor’s degree or equivalent experience required. Preferably in engineering, business, operations management, or similar field Lean Six Sigma and Project Management Experience preferred Minimum of 2-3 years of Quality Control Experience Minimum of 2-3 years of People Management Experience Ability to work a flexible schedule including early mornings, evenings and/or weekends Demonstrated planning and organization skills Demonstrated front-line supervisory skills Experience in consumer-packaged goods or a related industry a plus Strong communication skills, as well as excellent interpersonal and influence management skills Incumbent must be able to prioritize and perform multiple tasks without losing momentum while also completing all daily tasks efficiently and effectively Demonstrated planning and organization skills Covid-19 vaccination may be a condition of employment dependent on role and location. For specific information, please discuss role requirements with the recruiter EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement