Organizational Change/Training Manager

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Training/Organizational Change Manager Do you enjoy change management? Is training strategy, creation, and delivery a passion of yours? About the Role Lead the effective planning, preparation, and delivery of training to support new business (processes), optimize knowledge, skills, productivity, quality, and compliance. You will create and execute a training strategy and an organizational change management strategy and execute both accordingly. Responsibilities Leveraging a change management methodology, process, and tools to create a strategy to support adoption of the changes required by the project. Developing and executing a training strategy, approach, and tactical plan for training end users. This is a part of a new system design, development, and implementation project. Bringing broad technical expertise and company/industry knowledge to developing and executing a training plan and organizational change management plan. Overseeing a team of OCM lead, change analysts, trainers and one instructional designer. Evaluating the effectiveness of implemented strategies and adjust accordingly to optimize end results. Executing actionable deliverables based on the approved training and change management plans. Requirements Have experience with and knowledge of change management principles, methodologies, and tools. Be able to develop and execute various learning strategies to support system end users and OD needs. Have Senior leadership and client relationship management skills in the state and local government programs. Be able to identify end user training needs and align training strategy with client’s business objectives. Maintain a keen understanding of training trends, new industry developments, and best practices, and apply them accordingly. Have exceptional communication skills, both written and verbal. Be influential, flexible & adaptable. Have a bachelor’s degree in business with concentration on communications; change management or adult education required. Have a minimum of 5 years’ experience in organizational change management and corporate training. This role may require a pre-employment drug test. A minimum of five (5) years of experience rolling out large-scale training programs around application implementations • A minimum of five (5) years of experience facilitating instructor-led, online, and a blend of instructor-led/online learning sessions for end user training • A minimum of two (2) years of experience with a learning management system (LMS) • Experience managing projects and effectively communicating with various stakeholders • Experience leading skills assessments and training effectiveness evaluations HHS Program Experience Required. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Work on site in the Conduent Montgomery Alabama location full time. Travel within the State will be required from time to time. Working For You Perks and rewards designed for you: Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment. Retirement Savings: We will support you as you save for your future. Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career. Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work. Grow and thrive, both personally and professionally. Make a difference with our clients, in our communities, and with the millions of people we support. When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the