Network Analyst

<b>Network Analyst</b> <br> <br> <b> About SLB </b><br> <br> Together we create amazing technology that unlocks access to energy for the benefit of all. We are a global technology company, driving energy innovation for a balanced planet. With operations in 120 countries, we have more than 98,000 from 170 different nationalities, we lead the industry focused on diversity and inclusion. Visit company website for more information. <br> <br> <b>About the Bogota Information Technology Center (BITC) </b><br> <br> The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB corporate transformation and for delivering digital solutions to the larger organization. Our company has embarked on a corporate transformation to deliver a step change in the reliability, efficiency and integration of our technologies, products and services. Advanced technologies are key enablers to this and encompass all aspects of business systems, including the organization platform and processes. Investments in, and building strong competences across our technology pillars - SAP, Digital Enterprise Systems, Data and Analytics, Digital Operations, Security are key to an integrated digital that is positioned to deliver superior results. <br> <br> <b>About this role </b><br> <br> The Network Analyst is responsible for deploying, monitoring and maintaining the networking environments, which encompass the communication of data, voice, text and images for customers.<br> <br> <b> Responsibilities </b><br> <ul> <li> In Network Support Specialist role: Deploy LANs, WANs and wireless networks including servers, routers, hubs, switches, UPSs, and other communication hardware.</li> <li> Maintain documentation in a location accessible by the team as it relates to network configuration, network mapping, processes and service records.</li> <li> Test and monitor network performance and troubleshoot problem areas as needed.</li> <li> Use network management software and other tools to collect performance statistics and create reports.</li> <li> Implement policies and procedures for network administration, usage and disaster recovery.</li> <li> Install new network equipment and software upgrades.</li> <li> Participate in implementing network security solutions. Understand and utilize the correct problem escalation procedures.</li> <li> Adhere to standards of confidentiality and security.</li> <li> Escalate problems, requirements and special issues as appropriate.</li> <li> In Enterprise Management Centers (EMC) Analyst role: Provide first, second and third level support remotely for connectivity outages and performance-affecting incidents; server outages, hardware events and process failures; and for firewall, PKI, virus block-unblock incidents.</li> <li> Develop knowledge in networking, network security and servers, both physical and virtual.</li> <li> Use Schlumberger's network and server management tools to respond to events triggered by service levels agreed to by the customers.</li> <li> Arrange and coordinate hardware replacement for faulty devices. </li> </ul> <br> <b> Qualifications and Requirements </b><br> <br> Essential qualifications <br> <ul> <li> Operations and Support.</li> <li> Infrastructure Management </li> </ul> <br> <b>SLB as an employer </b><br> <br> As a leading employer in our industry, SLB is proud to offer a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran or other characteristics protected by law.