Business Technology Solutions Manager - Digital Products & Solutions Lead

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From Strategy, customer insights, marketing, and sales strategy and Digital & technology, we leverage our deep industry expertise and leading-edge Data and AI to create technology solutions that work in the real world. Our most asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel, and transportation, and beyond. ZS’s Digital and Technology group focuses on driving end to end Digital Transformation that includes Digital Advisory, Human centered Design, exploiting emerging technologies in Data.AI and Digital , and purposeful change management to improve customer and company results. We provide a complete spectrum of Digital and technology solutions, from strategy, vision and roadmap definition to full scale implementation and on-going operations. Our team possesses deep expertise in leading digital transformation, enterprise data analytic and AI, Data science and advanced analytics and building end to end digital platforms Role: This role is for a Digital Product and Solutions Manager / Associate Principal, responsible for supporting the growth and development of the Digital Products and Solution Practice within the ZS Technology Services business. The successful candidate will work closely with ZS practice leadership and be responsible for building and managing client relationships, generating new business engagements, and providing thought leadership in the Digital Area. Support the growth and development of the digital products and solutions practice within the ZS’ Technology Services Group. Build and maintain client relationships, both existing and new, by bringing relevant solutions and offerings to the clients Collaborate with our clients and client teams to understand client problems, define opportunities, and drive GTM, selling support of the practice solutions and services Be responsible for driving sales, delivery, of the practice solutions Demonstrate leadership in Digital area by bringing all aspects of Digital Transformation to clients and company Work closely with practice and client leadership to expand client and customer relationships with executives at the company’s various accounts. Provide thought leadership in developing the firm’s services and offerings Responsibilities: Building and managing client relationships: Actively assess and present ways to serve clients by developing solutions and offerings relevant to that client Generating new business engagements: Drive new business opportunities by identifying and pursuing new leads, creating proposals , facilitate client discussions and presentations to drive new business and client relationships Monitor progress and manage risk: Monitor progress of the active leads, ensure key stakeholders are kept informed about progress and expected outcomes, and manage risks (if any) Lead and motivating teams: Lead and motivate teams with diverse skills and backgrounds, provide constructive on-the-job feedback/coaching to team members, and foster an innovative and inclusive team-oriented work environment. Counseling and mentoring junior consultants: Play an active role in counseling and mentoring junior consultants within the organization. Demonstrating ability to quickly assimilate new knowledge: Quickly assimilate new knowledge with deep Digital ,Tech and business acumen. Executive-level presence and communication: Demonstrate executive-level presence and communication skills. Travel: Willingness to travel to meet client needs. The ideal candidate will have: A Master’s degree with an emphasis in Business or Life Sciences (optional); 8 to 10 years of experience in System Integration and Technology consulting, ideally in life sciences in Digital products and platforms Experience in Application development or Product management or Rapid App Dev tools with emphasis on life sciences Technical understanding and business process understanding of CRM and Workflow development platforms in the Digital area Strong analytical and problem-solving skills Strong product mindset to envision solution offerings as products from start to the last mile associated with a client problem area. Excellent oral and written communication skills A strong work ethic and a willingness to travel to meet client needs A high level of motivation and self-starting attitude Experience in digital transformation, specifically in the areas of customer engagement and digital experience Knowledge of agile methodologies, product management and experience working in agile environments Experience with project management tools and practices Knowledge of industry regulations and compliance requirements Strong organizational and time management skills Ability to work independently and as part of a team Strong attention to detail and ability to deliver high-quality work products Ability to manage multiple projects and priorities A passion for staying current with industry trends and emerging technologies ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.
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