Engagement Partner - Pharmacy / Insurer

The Digital Consulting organization is Wipro’s tip-of-the-spear, focused on addressing disruptive market headwinds, from business model and digital product strategy to design-led transformation, to business process reimagination tailored to our client’s specific industry nuances and market forces. Wipro’s Digital Consulting organization also continuously innovates from within, to ensure our clients’ most critical needs are solutioned and resolved, such as... Digital strategy and new business building Employee experience & Customer experience transformation Digital operating model and process re-imagination Industry-specific digital transformation journeys (e.g., Digital pharmacy, Digital health insurance) Are you as passionate as we are about fusing Digital, Healthcare and Consulting to bring truly measurable value to our global clients? Do you believe in the power of innovation to build a future that is more human-cantered and enabled by technology? The Role: The ideal candidate will be a seasoned consultant and client advisor, understanding how Digital can transform the experiences of customers, employees, and suppliers in Pharmacies and Health insurers while helping them fundamentally re-imagine their strategy and operations. They will fully appreciate the transformation journey required across business and IT. She/he will be passionate and driven to guide our clients through that journey and help them to accelerate and simplify through the product and service solutions we create. They will be confident and comfortable with taking the lead role in shaping, selling, and delivering complex digital consulting programs. We expect the candidate will: Have deep and relevant experience in Pharmacy strategy and operations (Specialty pharmacy, Mail order) across the Rx intake to fulfilment journey Have deep and relevant experience in Health insurer strategy and operations across the benefit setup, enrolment all the way to provider and service operations Have a hybrid personality with a mindset of consultative selling, client delivery and practice development Be a seasoned client facing executive having worked in areas of strategy consulting, digital, analytics, automation, and business services. Be passionate about digital business transformation and have the ability and experience to drive and inspire their team. Have and appreciation for clients’ business processes and assess clients’ digital technology maturity, identify gaps, and develop a strategic digital roadmap Be playing a leading role in supporting program/project delivery Pull together existing Wipro capabilities to create digital solutions that can be scaled across customers. Leading large healthcare (Pharmacy, Health insurer) business transformation programs across business, IT and third parties Structuring complex client problems and helping orchestrate the design and execution of cutting-edge solutions, and communicating the solutions to clients Managing opportunities through the impact-led / value-led sales process, and leading subsequent delivery Identifying and leveraging new digital health innovations, when defining both 'what' solutions will help a client and 'how' solutions (and projects) are delivered Building strong relationships both with client and across Wipro organizations Keeping a strong eye on value creation, in everything you do – for our clients, for Wipro and finally to our digital consulting practice Business case creation for the client, and management of financials for Wipro To be successful in this role, you must effectively lead in both selling and delivering consulting work, that spans across Strategy, Design and Technology...where Digital lives In parallel to your client focus, you will work to strengthen and constantly evolve our own internal Digital consulting operations as well as market offerings You will be based out any of our Wipro offices in the East Coast or Mid-West, and required to travel to client locations as needed 10 - 15 years of strong consulting background with global organizations You have deep market, strategic and operational experience of Pharmacy (Specialty, Mail order) as well as the health insurance industries here in North America You have managed healthcare digital transformation programs, leading a project team and interfacing directly with client stakeholders Charismatic person with gravitas, liaising directly with senior stakeholders up to CXO level Strong presentation, communication, negotiation and closing skills Creative and logical thinker, self-starter, problem solver, and quick learner, with the ability to navigate difficult conversations with customers and colleagues in a well-structured and meaningful way Experience in working in a demanding, high achieving environment where making sense of ambiguity is the key to success Extensive experience working across healthcare strategy, design, operations, and technology Business Dynamics Consulting