Voice Communications Administrator

Summary Voice Communications Administrator Natick, MA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!    For nearly a decade, Chenega Technical Innovations (CTI) has been an industry leader in the federal small business marketplace, providing agencies and commercial customers tomorrow’s solutions in Integration and IT. Today, CTI possesses hundreds of employees and dozens of operations, integrating federal and DoD programs and capabilities around the world. United States Army - Natick Soldier Systems Center (NSSC) - Network Enterprise Center-Natick (NEC-N) located in Natick, Massachusetts, has a requirement for Information Technology (IT) services to support NSSC customers. NSSC is the Army’s one-stop Soldier support center and is responsible for researching, developing, fielding, and managing food, clothing, shelters, airdrop systems and other soldier support items. On these networks, the NSSC Science and Technology community utilizes non-standard software and hardware that is not usually found on standard Army operational networks. The Voice Communications Administrator will install, maintain, and repair copper and fiber Local Area Network (LAN) infrastructure using the Institute of Electrical and Electronics Engineers (IEEE) and the Telecommunications Industry Association/Electronics Industries Alliance 568 (TIA/EIA-568) industry standards. The Voice Communications Administrator will provide support for developing and documenting specific wiring plans and solutions as well as maintain comprehensive wiring documentation to support building and campus-wide networks. Responsibilities Work you’ll do   As a Voice Communications Administrator within our Natick team, you will:  Data and telephone infrastructure support. Install, maintain, and repair copper and fiber Local Area Network (LAN) infrastructure using the Institute of Electrical and Electronics Engineers (IEEE) and the Telecommunications Industry Association/Electronics Industries Alliance 568 (TIA/EIA-568) industry standards. Develop plans and perform labeling for fiber and copper terminations that meet, DoD, IEEE. TIA/EIA-568 standards and local SOPs. When applicable, makes suggestions to end users regarding voice communications software and hardware solutions and offers support and troubleshooting. Perform premises LAN cabling and running fiber optic cables. Other duties as assigned. Qualifications Bachelor’s degree in a related field 5+ years of data and telephone infrastructure support or related experience or a combination of experience and training may be used instead of a degree with 7+ years of directly relevant experience Must have experience with supporting an enterprise network system. Must have experience supporting enterprise wired, wireless, and fiber networks. Must have experience with Juniper, Aruba, or Cisco solutions. Possess and maintain a valid state operator's license Possess Baseline and Full Computing Environment certifications for IAT-II IAW DoD 8570.01-M and BBP 05-PR-M-0002 Security+ certificate Secret clearance is required Knowledge, Skills, and Abilities Ability to work nights, weekends, and holidays as required. Strong communications skills (both written and oral), strong customer service and excellent interpersonal skills, ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary. Ability to occasionally work after hours and/or on-call support. Ability to meet minimum security clearance requirements. Ability to train and/or mentor junior staff and other Government or contractors. Ability to manage multiple customer priorities at a given time. Ability to prioritize and work with designated support groups as needed. Requires minimal direction from leadership and possesses the ability to learn and adapt quickly. How you’ll grow    At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.         We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.        Benefits    At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.    Learn more about what working at Chenega MIOS can mean for you.        Chenega MIOS’s culture    Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.        Corporate citizenship    Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.    Learn more about Chenega’s impact on the world.    Chenega MIOS News- https://chenegamios.com/news/         Tips from your Talent Acquisition team    We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:    Chenega MIOS web site - www.chenegamios.com     Glassdoor -  https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm    LinkedIn - https://www.linkedin.com/company/1472684/    Facebook - https://www.facebook.com/chenegamios/  
Chenega Technical Innovations, LLC