Contractor Management Services Advisor

<p>Energy Resourcing are recruiting for a Contractor Management Services Advisor on a permanent basis. This role can be delivered by hybrid working, with regular time working from home balanced with attendance at one of our UK Offices e.g. London, Aberdeen or Stockton.</p>

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<p>Overview</p>

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<p>As part of the Energy Resourcing CMS team we support recruitment, onboarding and compliance of our contract personnel to ensure our processes and procedures are aligned and compliant. As a recruitment company in our own right, we also supply external clients throughout the EMEA region in supporting their projects and personnel requirements.</p>

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<p><b>Responsibilities</b></p>

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<ul>
<li>Provide a high level of operational and strategic service and support to Clients and Contractors.</li>
<li>Promote a positive safety culture within the business and with our Contractors and Clients. Ensure all contractors are engaged, onboarded, paid and otherwise managed in a way that is compliant with legislation and Client requirements.</li>
<li>First point of contact for all assignment related queries to ensure all issues are resolved quickly and effectively.</li>
<li>Develop and maintain relationships with Contractors, Clients and other operational stakeholders to ensure a proactive approach to Energy Resourcing&
39;s service offering.</li>
<li>Ensure all administrative activity is accurately recorded and stored in the relevant system.</li>
<li>Make verbal and written offers to Contractors, advising on the required screening process and assignment details</li>
<li>Conducting Contractor inductions</li>
<li>Maintaining regular contact with candidates to understand their issues and queries through a structured contact plan</li>
<li>Arranging and hosting regular CMS events, workshops and seminars for both contractors and clients</li>
<li>Develop relationships with Contractors and key Clients to understand key/recurring issues and manage queries through a structured contact plan</li>
<li>Supporting Clients and Contractors in relation to relevant legislative changes/queries</li>
<li>Assist Clients/Contractors with all payroll queries</li>
<li>Maintaining regular contact with key client representatives (including HR, hiring managers, project managers) to understand man power forecasts that will affect the numbers of Contractors engaged</li>
<li>Strong team ethic, with a commitment to collaborate with colleagues.</li>
</ul>

<p><b>Requirements</b></p>

<ul>
<li>Highly proficient in microsoft software packages</li>
<li>Can do, positive attitude</li>
<li>Team worker</li>
<li>Flexible &amp; adaptive</li>
<li>Good customer services skills</li>
<li>Reliable and punctual</li>
</ul>