Clearance Broker

Position Summary: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Review shipment data to identify the exact Customer and regulatory requirements, together with the accuracy and completeness of documentation supplied. Use in house systems to create timely, accurate and legally compliant clearance declarations. Conduct professional calls with customers or government agencies to obtain clarifications when needed. Take ownership of routine Customer and Customs disputes, taking the actions needed to provide the required and timely resolution. Establish and maintain effective Customer relationships by highlighting opportunities for customised or alternative services. Good team working skills with experience of contributing to team performance in a busy office environment. Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired. Customer focused with excellent communication skills. Attention to detail and the ability to make sound numerical decisions within tight time deadlines. Good analytical and problem solving skills. Good Microsoft Office and PC skills. What we offer: FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on the job learning opportunities. FedEx is one of the most admired companies and trusted brands year after year Additional Information Posting Date: 14-February-2023 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by