Business Analyst 3

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities To be recognized as a ‘trusted partner’ by the Sky HR, Sky HR Tech teams and Cyber Security teams Help to develop architecture across the platforms, applications, and integrations Define technical solutions for enhancements for all new requirements Define technical solutions for enhancements for all defects. Help to manage Release Implementation for all releases Liaise with developer and testers to ensure all committed deliveries are met Programme/Project Involvement – help to manage: SkyLife ServiceNow related sub-projects and work packages within the overall SkyLife Programme Vulnerability Response Scanning and record management within ServiceNow Security applications Contribute to strategy and vision of HR Service Delivery and Security improvement functionality on Spark Europe and Sky Life ServiceNow instances Pan-Sky Europe process owner/stakeholder management Analysis delivered within Software Development Lifecycle based process/standards Identify and logs automation opportunities Employees at all levels are expected to: Essential: Degree in an IT related subject Proven track record in gathering business requirements and translating into a technical specification document. Proven track record of effectively managing and guiding stakeholders to help tease out difficult requirements into practical solutions Project Management Lifecycle experience Desirable: Minimum 3 years ServiceNow Support experience Knowledge and experience of HRSD and IT Security applications and modules in ServiceNow ServiceNow accredited Advanced System Administration Knowledge of Workday Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.