Research Analyst II

The successful candidate will form a key part of the Bond Reference Data team responsible for maintaining the smooth running of the day-to-day operations of S&P Global Market Intelligence (SPGMI) - Data, Valuation & Analytics (DVA) Department as well as supporting the questions and requests of our internal and external clients. Working closely with other functions within the wider global team – product management, business analysis, technology and testing – the role also includes enhancing the Bond Reference Data product offering. The position is offered out of Gurugram. The successful candidate will work closely with colleagues across locations such as in Noida, Gurugram, New York, Dallas and London. India is seen as a key strategic priority for the business alongside the existing London and New York to create a 24 hour global support model for the business. Duties & accountabilities As a member of the Reference Data Operations team, you will be responsible for ensuring that security reference and pricing information is captured in a timely, accurate and complete manner. You will work with operations, DEV, QA and client teams to resolve various data issues and implement new requirements. Production Support • Meet KPI targets for the respective group around Quality and Service metrics • Ensure entity related reference data is accurately captured and maintained • Monitor Vendor Feeds and Corp Action sources and ensure information is captured timely and accurately • Complete daily assignments/tasks assigned and report progress and any delays • Follow standard operational procedures and highlight any potential deviations to SME/Line Manager • Perform sample Quality check for team members and provide inputs for training, etc. • Work on projects allocated as per agreed timelines • Identify opportunities to enhance operational efficiency • Proactively identify and deliver on opportunities to enhance database coverage and quality/process improvement projects Service and Client Queries • Own and resolve client (internal and external) queries on Fixed Income Terms and Conditions within agreed SLAs • In depth research and provide highest standard of quality for client responses • Handle client escalations and complex queries. Work with responsible teams to get issues fixed and escalate where required for timely resolution. • Work on Root Cause Analysis for data corrections and inconsistencies. Work with Ops leads to take preventive actions. Business competencies Education and experience Graduate degree/ Post Graduate or equivalent in ideally Finance, Economics or Business Optional Skills At least 1-2 years of experience in Reference Data space Understands Fixed Income users, workflows and Reference Data industry practices Trouble Shooting & Problem solving skills Analytical Skills Strong Communication skills Intermediate knowledge of SQL & Excel and ability to deal with large volumes of data for analysis Understanding of Reference Data flow and should have good knowledge of Reference Data content. Basic understanding of associated technology & tools associated with Reference Data. Working knowledge of MS Office Desired Skills Excel VBA and capital markets certification would be an added advantage Knowledge of 3rd party reference data vendor feeds will be desirable Commercial awareness Must have a keen interest in finance and also be up to date with current global financial market news. Management requirements NA Personal competencies Personal impact The candidate must be a self-starter, adapt to dynamics of the work environment, ability to multitask, meet tight timelines, hardworking, efficient with good analytical skills. Communication Must demonstrate superior communication skills (written and verbal) and is expected to interact professionally Teamwork Being a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment coordinating well within Team as well across other Teams. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), RESECH203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 279803 Posted On: 2023-02-13 Location: Gurgaon, Haryana, India